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Vista Validation Problem. RRS feed

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    So this has occured three times, I have a Toshiba Satellite 64-bit with windows vista. Three times it has claimed that my copy of vista is no longer valid, or is counterfit. When this occurs access to the control panel is impossible except through backdoors, and even then the funcionality of several programs is denied. For instance it says that my system restore can't be found, it's an invalid path etc. My wireless card will no longer pick up any net works, to whichi it says 'wirless service is not running' and no matter how hard I try I can't get it to start back. It also give me an 'Error 3: Specified path no longer exist' when I try and start my validation process in the system...From what I've been reading this systems to be a fairly common problem, but I'm getting extremely tired of having to restore all my setting to factory. Tell me there's something to fix this problem.








    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89583-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {64272D6D-4FF5-4C6E-9120-62F6ADAFD807}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64272D6D-4FF5-4C6E-9120-62F6ADAFD807}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89583-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-3837567311-3103708005-2788159443</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M305D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.70  </Version><SMBIOSVersion major="2" minor="4"/><Date>20080716000000.000000+000</Date></BIOS><HWID>F9323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAEAAwABAAAAAwABAAEA6GFYo7proqqW/hAzVPn6NZzkAAumsPL0EH5uMawxrFZ+KA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSQCI    APIC 
      FACP   T0SQCI  TOSQCI00
      HPET   TOSQCI  HPETTBL
      BOOT   TOSQCI  $SBFTBL$
      MCFG   TOSQCI    MCFG 
      TCPA   TOSQCI  TOSQCI00
      SSDT   TOSQCI  POWERNOW
      SLIC   TOSQCI  TOSQCI00


     

    Wednesday, February 18, 2009 4:39 PM

Answers

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    Hi LeeValentine,

      The core of the Non-genuine issue is that the 'Software Licensing Service has stopped'. Normally this is an easy issue to resolve. you just need to do the command that re-starts the Service. The real issue (as you found out when you attempted to restart the service) is that the 'Software Licensing Service has stopped...and won't restart'.

      The System that controls the starting and stopping of Services is a core Vista component (and won't be supported by anti-piracy), but we are seeing this too much and want to find out why it is happening and how to fix it, without sending users to Vista (paid) support.

      We would like you to create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 and post the confirmation number here in this thread. (make sure to include, in your Service Request, an email and/or phone number that you are ok with our engineer contacting you with).

     

      On a side note, the Control Panel being inaccessible is expected, with this type of issue, because Reduced Functionality Mode is a result of the Software licensing Service not running. However, the other issues, that you describe, are not normal and make me suspect that something else is happening beside the SLS not running.
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Tuesday, February 24, 2009 5:35 PM
    Wednesday, February 18, 2009 10:52 PM