Answered by:
Windows 7 Ultimate Genuine Verification Failed; ntdll.dll Corrupt?

Question
-
In the last couple days, my Windows 7 started acting up and claiming that it was not genuine. I've downloaded and run the MGA Diagnostic tool and it reports my copy of Windows being completely genuine. My computer is brand new (I built it myself and purchased Windows through a Microsoft employee and did a full install myself) and has been functioning fine for the last month. I talked on the phone for an hour yesterday to a Microsoft tech and they could not fix the issue. At best, they discovered that the SPP service (which is responsible for doing the regular communication/validation to MS servers) was failing to startup. After running sfc /scannow, we discovered that a system file was corrupt, and he looked and it seemed like an ntdll.dll service couldn't correctly startup and this was depended on by SPP, but he had no idea how to fix it.
Here is my MGA Diagnostic result:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RC7YR-WPMF4-QDJD9
Windows Product Key Hash: l4kkV3TGM9ksUP3xgwHTC35CtqY=
Windows Product ID: 00426-292-9533215-85100
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A1DD01F4-4565-451E-8FC9-366393ED463D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Alexis\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A1DD01F4-4565-451E-8FC9-366393ED463D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QDJD9</PKey><PID>00426-292-9533215-85100</PID><PIDType>5</PIDType><SID>S-1-5-21-2060104198-3332500549-3370990826</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>BF5B3807018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>98C5186DF14EF26</Val><Hash>XqhI6x3uyKRw1Phw5zrHMEXaa/E=</Hash><Pid>81602-915-7126496-68297</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-953321-00-4105-7601.0000-3412011
Installation ID: 014791972683058956418124890064391056086461780692762380
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QDJD9
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 08/12/2011 10:36:24 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000400
Event Time Stamp: 12:8:2011 22:34
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln3mWLyjnGgG7+y5vOK9T4j2LnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC
If anyone has any ideas short of me reinstalling windows that would be wonderful.
- Alexis
Friday, December 9, 2011 6:44 AM
Answers
-
I haven't had any further feedback from the MS techs as they tried all kinds of things over the phone and when remoting into my machine and couldn't fix things and basically gave up.
Thanks for all your help. I think I'm going to try an O/S repair via the installation DVD and if that fails I'll wipe the machine and re-install. This is terribly inconvenient and ridiculous that a potentially botched installation of a patch for Windows broke the system files and thus broke Windows ability to verify its genuineness with the MS servers.
- Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:16 PM
Wednesday, December 21, 2011 5:17 PM
All replies
-
"uwgrimlock" wrote in message news:f9520d1b-fb6a-4260-b52f-843f1c177d5c...
In the last couple days, my Windows 7 started acting up and claiming that it was not genuine. I've downloaded and run the MGA Diagnostic tool and it reports my copy of Windows being completely genuine. My computer is brand new (I built it myself and purchased Windows through a Microsoft employee and did a full install myself) and has been functioning fine for the last month. I talked on the phone for an hour yesterday to a Microsoft tech and they could not fix the issue. At best, they discovered that the SPP service (which is responsible for doing the regular communication/validation to MS servers) was failing to startup. After running sfc /scannow, we discovered that a system file was corrupt, and he looked and it seemed like an ntdll.dll service couldn't correctly startup and this was depended on by SPP, but he had no idea how to fix it.
Here is my MGA Diagnostic result:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RC7YR-WPMF4-QDJD9
Windows Product Key Hash: l4kkV3TGM9ksUP3xgwHTC35CtqY=
Windows Product ID: 00426-292-9533215-85100
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
File Scan Data-->
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
If anyone has any ideas short of me reinstalling windows that would be wonderful.
- Alexis
Your problem is caused by the File Mismatch highlighted above.Unfortunately, without knowing exactly what you and the tech found and did yesterday, it’s going to be difficult to know how best to proceed.The best thing to start with is probably a basic chkdsdsk and sfc.....running CHKDSK and SFCtype in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, December 9, 2011 9:27 AMModerator -
Thanks. I'll post back with my update.
But, I do recall yesterday that sppuinotify.dll was problematic and that the sfc /scannow did return errors. But I didn't try running chkdsk.
Also, is the genuine validation a one-time thing or something windows will do constantly?
Friday, December 9, 2011 4:39 PM -
"uwgrimlock" wrote in message news:866cc55e-aa4d-476b-8e14-4e0d5bbd37ab...
Thanks. I'll post back with my update.
But, I do recall yesterday that sppuinotify.dll was problematic and that the sfc /scannow did return errors. But I didn't try running chkdsk.
Also, is the genuine validation a one-time thing or something windows will do constantly?
Validation is ‘optional’ – unless you want to install applications where validation is required (such a MSE, or IE9).You can opt out to an extent by uninstalling the KB971033 update if you wish. – see the article here....http://technet.microsoft.com/en-us/library/dd979803.aspx (written for Volume Licenses, but much also applies to Retail/OEM) and here - http://support.microsoft.com/kb/971033By default, Validation will take place around every 90 days – usually in the background - but also if you opt for a download which requires it. It’s not only of benefit to MS, but also to you, as it confirms that your system is less likely to have been hijacked or infected.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, December 9, 2011 5:06 PMModerator -
After running CHKDSK and rebooting, I ran sfc as you recommended and got this result:
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
----------------------------------------------
MGA Diagnostics reported again that my windows was genuine but looks like sppuinotify is still broken
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RC7YR-WPMF4-QDJD9
Windows Product Key Hash: l4kkV3TGM9ksUP3xgwHTC35CtqY=
Windows Product ID: 00426-292-9533215-85100
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A1DD01F4-4565-451E-8FC9-366393ED463D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Alexis\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A1DD01F4-4565-451E-8FC9-366393ED463D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QDJD9</PKey><PID>00426-292-9533215-85100</PID><PIDType>5</PIDType><SID>S-1-5-21-2060104198-3332500549-3370990826</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>BF5B3807018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>98C5186DF14EF26</Val><Hash>XqhI6x3uyKRw1Phw5zrHMEXaa/E=</Hash><Pid>81602-915-7126496-68297</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-953321-00-4105-7601.0000-3412011
Installation ID: 014791972683058956418124890064391056086461780692762380
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QDJD9
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 09/12/2011 2:11:38 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000400
Event Time Stamp: 12:8:2011 22:34
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln3mWLyjnGgG7+y5vOK9T4j2LnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC
Friday, December 9, 2011 10:12 PM -
"uwgrimlock" wrote in message news:01c7fa10-223b-49d5-8802-11a27690fefd...
MGA Diagnostics reported again that my windows was genuine but looks like sppuinotify is still broken
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RC7YR-WPMF4-QDJD9
Windows Product Key Hash: l4kkV3TGM9ksUP3xgwHTC35CtqY=
Windows Product ID: 00426-292-9533215-85100
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
File Scan Data-->
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
You’re rightPlease create the sfcresults file produced using the method described here http://support.microsoft.com/kb/929833and upload the file to your SkyDrive – post the link to it here.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, December 9, 2011 10:28 PMModerator -
I've created the results file and uploaded it to SkyDrive. It's located here:
- Edited by uwgrimlock Monday, December 12, 2011 1:41 AM
Monday, December 12, 2011 1:41 AM -
Any ideas from my sfcresults file?Thursday, December 15, 2011 4:58 PM
-
"uwgrimlock" wrote in message news:24289742-f447-48ed-a699-64db28abe93c...Any ideas from my sfcresults file?Sorry – I thought I’d responded to this already.There are a number of problems shown by this log – the best thing may be to run SFC again (it may be able to fix some of the outstanding problems this time around), and then to run the CheckSUR tool http://support.microsoft.com/kb/947821.Once complete, please post both logs.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, December 19, 2011 9:36 PM
- Unmarked as answer by uwgrimlock Monday, December 19, 2011 9:54 PM
Thursday, December 15, 2011 11:24 PMModerator -
Sorry, I was away on the weekend so I didn't reply. I'll get my results back here as my machine is still complaining.Monday, December 19, 2011 9:52 PM
-
I've run the SFC again and then the CheckSUR tool and then finally the SFC one last time. Here are my results:
SFC scan: https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!175&parid=686C4508839D0B0!173&authkey=!AAKlOFhsV95Iz_g
CheckSUR:https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!177&parid=686C4508839D0B0!173&authkey=!ANQp3E2MU_79t8s
Final SFC scan: https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!176&parid=686C4508839D0B0!173&authkey=!AMtpINAcRCQlzJU
The results don't seem different as SFC still is reporting errors and the CheckSUR seemed to encounter no problems.
Tuesday, December 20, 2011 7:55 AM -
"uwgrimlock" wrote in message news:a7e19d14-9cbe-49eb-948a-21868a1c7178...
I've run the SFC again and then the CheckSUR tool and then finally the SFC one last time. Here are my results:
SFC scan: https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!175&parid=686C4508839D0B0!173&authkey=!AAKlOFhsV95Iz_g
CheckSUR:https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!177&parid=686C4508839D0B0!173&authkey=!ANQp3E2MU_79t8s
Final SFC scan: https://skydrive.live.com/redir.aspx?cid=0686c4508839d0b0&resid=686C4508839D0B0!176&parid=686C4508839D0B0!173&authkey=!AMtpINAcRCQlzJU
The results don't seem different as SFC still is reporting errors and the CheckSUR seemed to encounter no problems.
the problems in SFC appear to stem from two sources only, although there are 5 files affected.“Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery""Package_4_for_KB2567680~31bf3856ad364e35~amd64~~6.1.1.2.2567680-11_neutral_GDR"Unfortunately, this type of problem is really outside my area of expertise :(You could try replacing the affected files by copying from a known-good machine (using WinRE)or you could try uninstalling KB2567680 and reinstalling it – but that may leave your system in an unknown state if the uninstall fails.Have you had any more feedback from the MS tech?? – it’s worth getting back to them again and seeing if they can assist further.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, December 20, 2011 9:27 AMModerator -
I haven't had any further feedback from the MS techs as they tried all kinds of things over the phone and when remoting into my machine and couldn't fix things and basically gave up.
Thanks for all your help. I think I'm going to try an O/S repair via the installation DVD and if that fails I'll wipe the machine and re-install. This is terribly inconvenient and ridiculous that a potentially botched installation of a patch for Windows broke the system files and thus broke Windows ability to verify its genuineness with the MS servers.
- Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:16 PM
Wednesday, December 21, 2011 5:17 PM -
"uwgrimlock" wrote in message news:84a5c82f-0332-4faf-b254-e5d7f13c4d1c...
I haven't had any further feedback from the MS techs as they tried all kinds of things over the phone and when remoting into my machine and couldn't fix things and basically gave up.
Thanks for all your help. I think I'm going to try an O/S repair via the installation DVD and if that fails I'll wipe the machine and re-install. This is terribly inconvenient and ridiculous that a potentially botched installation of a patch for Windows broke the system files and thus broke Windows ability to verify its genuineness with the MS servers.
I can’t help but agree with you :(I too would be looking (with a certain amount of dread) at a reinstall at this point.All I can say is ‘Good Luck!’
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, December 21, 2011 8:01 PMModerator