Hi, I tried to get this resolved with a phone call to microsoft but they said I might have a virus and wanted me to pay for support. I have done several scans for malware and virus's and my computer comes up clean. This was an OEM installation by Gateway.
I know my Vista is genuine! The microsoft tech said my key was a valid copy. I don't feel I should have to buy another copy. I ran the diagnostic's you request and this is it: Please help!!!!
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-7FPV4-WFBJV-QBXR4
Windows Product Key Hash: B5xC692U3vUuH5pBKWNmwrsHrfw=
Windows Product ID: 89583-OEM-7411611-89037
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {6FB5775B-ADA5-4710-B28C-C05C7EB3CFF1}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.130308-1436
TTS Error: T:20130811182111364-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6FB5775B-ADA5-4710-B28C-C05C7EB3CFF1}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QBXR4</PKey><PID>89583-OEM-7411611-89037</PID><PIDType>8</PIDType><SID>S-1-5-21-1494398076-2968487519-2671371110</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>LX6200-01</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>87IP011G </Version><SMBIOSVersion major="2" minor="5"/><Date>20080806000000.000000+000</Date></BIOS><HWID>E5303507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12"
Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: c3505bd0-004a-49b9-84db-a1a4869eddf1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00148-116-189037-02-1033-6002.0000-2242013
Installation ID: 009206969783958524807461684086462431526045804385536186
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: QBXR4
License Status: Unlicensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABAABAAEAAQAEAAAAAgABAAEAln0yiOr6fnZACxAzVPLsFVr38vTqRaLIwA29fsZtrFbWxw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name
OEMID Value
OEMTableID Value
APIC
GATEWA
APIC0855
FACP
GATEWA
FACP0855
HPET
GATEWA
OEMHPET
MCFG
GATEWA
OEMMCFG
SLIC
GATEWA
SYSTEM
OEMB
GATEWA
OEMB0855
ASF!
AMD
SB600ASF
SSDT
A M I
POWERNOW
