I get the following error (any ideas where to start searching? - is there a public server availbale for testing?) when trying to connect to an invite via the internet:
--------------------------- Voice and Video Error Information --------------------------- Your attempt to start audio or video did not succeed.
Action required: Please try again to start audio or video. Alternatively, you can try closing and reopening Live Meeting.
Did you get this issue resolved? I'm having the same problem when Live Meeting connected via Edge server, can't start A/V stream, getting exactly the same error code.. Internally (OCS SE server) Live Meeting A/V works fine.
i have the same prob : Root Cause Error: 0x80004005 and AvMcu Uri: blank i have a standard edition with a mediation server and edge server (consolided)
when i try to start A/V stream i have this error code in my standard edition :
Source: OCS Audio-Video Confer Event ID: 32018 The Audio-Video Conferencing Server encountered an error when requesting credentials from the A/V Edge Authentication Service.
A/V Authentication Service Service URI sip:computer.domain.com@domain.com;gruu;opaque=srvr:MRAS:nk3O1_NRh0WvvnPDTuuingAA, Reason: The requested operation failed. Cause: The Audio-Video Conferencing Server cannot communicate with A/V Authentication Service. Resolution: Check the A/V Authentication Service is alive and that network connectivity exists.
from ocs standard telnet to my edge server local 192.168.x.x 5062 is ok
See amsi658 above. The rtcproxyservice user must be english. Please reply back if you still experience the same problem after changing the default language
I am currently experiencing the same behavior when attempting an external A/V conference. The link above mentions the default language issue that MS has solved in the April updates. ( and have applied all updates available to R2 (including KB967831).
Has anyone found a solution for this issue?
@ERROR The Audio-Video Conferencing Server encountered an error when requesting credentials from the A/V Edge Authentication Service.
A/V Authentication Service Service URI sip:<AVEdgeFQDN>;gruu;opaque=srvr:MRAS:UvrAH4ceZECaIaVm9D1OgAAA, Reason: The operation has failed. See the exception's properties as well as the logs for additional information.
Cause: The Audio-Video Conferencing Server cannot communicate with A/V Authentication Service.
Resolution:
Check the A/V Authentication Service is alive and that network connectivity exists.
In my case I made a mistake in configuring A/V Authentication Service setting on OCS server.
My A/V Edge Server uses default ports.
In OCS Server Global Properties -> Edge Servers -> A/V Edge Servers when you add Edge Server "A/V Authentication Port" should be the same as "A/V Edge Server TLS Signaling Port" (but NOT "A/V Edge Server Internal Interface Port") on your Edge Server. To see that you need to run Deployment Wizard on your Edge Server and run "Configure Edge Server Wizard".
