Blue screen problem RRS feed

  • Question

  • I just recieved the blue error screen for the second time and need some help resolving the problem,below is the message details i recieved when i booted in safe mode.

    BCCode 3b




    BCP$: 0000000000000000

    OS version: 6_1_7601

    service pack: 1_0

    product: 768_1

    I would really appreciate any help with this proble,thanks for reading! 

    Saturday, June 4, 2011 8:15 PM


  • Dear Customer,

           I'm sorry you have a wrong place posted. This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. Could you please post your issue to http://answers.microsoft.com/en-us that you can get the right solution soon, thanks for your understanding.

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,

    • Marked as answer by Fafafaalex Thursday, June 16, 2011 5:37 AM
    Thursday, June 16, 2011 5:37 AM