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Windows 7 is not genuine after trying to updates RRS feed

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    Hello,

    I have this old HP laptop with windows 7 ultimate on it. I tried to update it, which was also failed and along with that after restarting it is saying windows is not active and its product key is blocked or currupt.

    However before shutting down it when i was downloading softwares from MS website it had asked a few times for software validation and worked just fine.

    Can any one help me resolving this?

    Saturday, March 16, 2013 2:03 AM

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    you are using the blacklisted Lenovo key. this key was blacklisted before win 7 was released and has never been sold.

    you will have to purchase a genuine ultimate or revert to the windows your computer came with.

    your Office is also not genuine.

    Saturday, March 16, 2013 2:31 AM
    Answerer

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    Here is diagnostic information

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {7C961762-130E-4543-AD91-4B98C5E6ED84}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.130104-1435
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7C961762-130E-4543-AD91-4B98C5E6ED84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-3549051032-3647285832-2543419521</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 2530p</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PSU Ver. F.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20101209000000.000000+000</Date></BIOS><HWID>64B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57055</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-2902012
    Installation ID: 011116024381417674753973088933732290862632894520877060
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 3/16/2013 7:07:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:16:2013 06:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAIAAAABAAAABQABAAEAJJRmE7qRen/Epezo3r1MsERE6OSaRsZbNveAhVQoeChGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM 30E1    
      FACP HPQOEM 30E1    
      HPET HPQOEM 30E1    
      MCFG HPQOEM 30E1    
      TCPA HPQOEM 30E1    
      SSDT HPQOEM SataAhci
      SLIC HPQOEM SLIC-MPC
      ASF! HPQOEM 30E1    
      SSDT HPQOEM SataAhci
      SSDT HPQOEM SataAhci
      SSDT HPQOEM SataAhci

    Saturday, March 16, 2013 2:08 AM
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    you are using the blacklisted Lenovo key. this key was blacklisted before win 7 was released and has never been sold.

    you will have to purchase a genuine ultimate or revert to the windows your computer came with.

    your Office is also not genuine.

    Saturday, March 16, 2013 2:31 AM
    Answerer
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    I also ran Checksur and sfc /scannow and here are the results

    sfc /scannow

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Administrator>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 86% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Users\Administrator>

    Log file: hxxpps://skydrive.live.com/redir?resid=8E2716422F582EB0!448&authkey=!ADcVPi8GPPxR6M4  (check CBS.log)

    Checksur

    When I am trying to run CheckSur here is what I am getting in a pop up

    ===============

    [Window Title]
    Optional update delivery is not working

    [Main Instruction]
    You may be a victim of software counterfeiting.

    [Content]
    To use all Microsoft Windows® features, such as all updates from Windows Update; get the latest updates; and receive product support, your copy of Microsoft Windows® must be validated as genuine. 

    Go online and resolve now

    [Close]

    ===========

    But then this utility runs and does the following

    ---

    Initializing installation... done!

    Installing Hotfix for Windows (KB947821) (update 1 of 1)...

    ----

    and then after a while it says its completed. I have uploaded the logs of CheckSur on my skydrive as well please refer to CheckSur.log over there.


    Saturday, March 16, 2013 2:31 AM
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    you are using the blacklisted Lenovo key. this key was blacklisted before win 7 was released and has never been sold.

    you will have to purchase a genuine ultimate or revert to the windows your computer came with.

    your Office is also not genuine.

    Its an HP laptop and  yesterday before shutting down the key was working just fine with windows, it was showing its genuine windows and I had checked the same on microsoft website.

    This all happened after trying to install update yesterday, and I am unable to figure out why is the key changed/blocked all of a sudden.


    • Edited by SaminaArif Saturday, March 16, 2013 2:40 AM
    Saturday, March 16, 2013 2:39 AM
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    this Lenovo key was blacklisted approximately july 2009.  your only solution is as stated above. 
    Saturday, March 16, 2013 2:49 AM
    Answerer
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    That makes no difference whatever - the install is counterfeit.

    For what version and edition of Windows is the machine licensed according to the COA sticker on the case?
    According to HP's website, Ultimate edition is not even an option.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, March 16, 2013 9:24 AM
    Moderator