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windows genuine validation RRS feed

  • Question

  •  

    i have purchase my desktop and i want to validate my windows without purchasing a new copy of my windows
    Sunday, September 16, 2007 8:32 AM

Answers

  • Kedscool,

     

    Did you purchase your computer new? Are you having problems and if so please describe them including any error numbers you may be receiving. Please visit http://www.windows.com/genuine. Next locate "Validate Windows" in the upper right hand corner and click it. This will allow you to validate. Also please follow the guidance Dan provided.  We will be able to analyze problems which you may be experiencing. Thank you.

     

     

    Stephen Holm, MS

    Monday, September 17, 2007 8:14 PM

All replies

  • Kedscool,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, September 17, 2007 6:19 PM
  • Kedscool,

     

    Did you purchase your computer new? Are you having problems and if so please describe them including any error numbers you may be receiving. Please visit http://www.windows.com/genuine. Next locate "Validate Windows" in the upper right hand corner and click it. This will allow you to validate. Also please follow the guidance Dan provided.  We will be able to analyze problems which you may be experiencing. Thank you.

     

     

    Stephen Holm, MS

    Monday, September 17, 2007 8:14 PM