I am using this HP Pavillion notebook for over a year now & two days back my windows Vista shows a message that it is not genuine anymore.
Norton IS 2011 was a running a full-system scan & the notebook stopped responding & I had to force a shutdown. After I rebooted choosing the normal route above thing happened.
I have pasted the diagnostic report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GQP7F-TPM26-Y4QX6
Windows Product Key Hash: WZXoVGDHRyS6e12au/rrGHHpNJw=
Windows Product ID: 89583-OEM-7213071-43492
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {1518F89A-C8AA-4FC7-8172-AE4199181EFB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1518F89A-C8AA-4FC7-8172-AE4199181EFB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y4QX6</PKey><PID>89583-OEM-7213071-43492</PID><PIDType>8</PIDType><SID>S-1-5-21-1015126609-404105273-4168620038</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Pavilion dv4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.42</Version><SMBIOSVersion major="2" minor="4"/><Date>20090514000000.000000+000</Date></BIOS><HWID>97313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India
Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00144-130-743492-02-1033-6002.0000-3422010
Installation ID: 020256587033894586967102622005128973689095197443399666
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: Y4QX6
License Status: Unlicensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GEuqTbouqt6fxBELn/U6vL08Fh+IYh/rFZGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HP BLADE
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
DMAR
SSDT PmRef CpuPm
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
Please help.
