locked
Are Microsoft updates genuine? RRS feed

  • Question

  • Icon appearing in bar at bottom of screen: Updates need to be installed. I have always had auto updates and this has now appeared where it never has been. In order to install the updates, it requests that I agree to their Contract. It also states that Microsoft service agreement last updated October 2009. And I believe that what is to be updated is Office live add-in 1.5. How do I know this is genuion and not something that could do harm to my computer? I have had to restore my computer to get rid of stuff that said it was microsoft and was not. It was called "My security engine". I have Vista Home addition.

    Wednesday, June 2, 2010 3:30 PM

Answers

  • Hello Toshie,

    I see what you are talking about here:  http://help.live.com/help.aspx?mkt=en-us&project=tou

    The Windows Update apparently is an update to the connector program that connects your installed Office programs with the Office Live Workspace service.

    If your question is, is this real Microsoft software or a fake, the answer is Yes it is real Microsoft software.  However, if this update has taken you by surprise, then apparently you are not actively using the Office Live Workspace service to accomplish daily tasks, so maybe the smart move would be to uninstall it if you don't plan on using it.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 3, 2010 1:57 AM

All replies

  • Hello Toshie,

    If there is any doubt, just click on the Start button, locate Windows Updates in the Start Menu, and open Windows Updates from there.

    Microsoft updates may ask you to agree to a Software License, but the term "Contract" is never used.  Also, there is no such thing as a Microsoft Service Agreement in the sense that you pay Microsoft for them servicing your computer.

    Do you have the Office Live program or Office Live Workspace installed on your computer?  If so, here is a direct download from Microsoft to get the Update:  http://www.microsoft.com/downloads/details.aspx?FamilyID=cc4beea9-b678-4fd3-b66c-ce7f953b0085&displaylang=en


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 2, 2010 4:09 PM
  • Hello Dan:

    I did as you said and went to the start button and opened Windows update. Same thing there and I printed out what it said about Microsoft Service Agreement last updated: October 2009.

    First thing that prints out: 1. What the contract covers.

    This is a contract between you and the Microsoft company referenced in section 22. Sometimes the Microsoft company is refered to as "Microsoft" "we" "us" or 'our". This contract applies to any Windows Live, Bing, MSN, Microsoft Office Live, Microsoft Office on line, or other Microsoft softwware or services, including updates, that display or link to this contract as the "service". Sections 1 through 22 of this contract apply across the service. Sections 23 and 24 apply if the service involves payment to or from Microsoft. Sections 25 through 31 apply on if you use the software or services identified in those sections. Some of these services may not be available in your country.

    This document is 13 pages long and money is mentioned often. I do not have Office Live or Office Live Workspace on my computer. Can this be blocked and does Microsoft know about it? I don't know if it will interfer with automatic updates.

    Wednesday, June 2, 2010 5:05 PM
  • Hello Dan:

    I didn't know if you would be responding to my last communication. Is your last communication the last?

    Wednesday, June 2, 2010 6:15 PM
  • Hello Toshie,

    I see what you are talking about here:  http://help.live.com/help.aspx?mkt=en-us&project=tou

    The Windows Update apparently is an update to the connector program that connects your installed Office programs with the Office Live Workspace service.

    If your question is, is this real Microsoft software or a fake, the answer is Yes it is real Microsoft software.  However, if this update has taken you by surprise, then apparently you are not actively using the Office Live Workspace service to accomplish daily tasks, so maybe the smart move would be to uninstall it if you don't plan on using it.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 3, 2010 1:57 AM