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Blocked VLK - But XP Pro Key is Geniune RRS feed

  • Question

  • Hi,

    I have geniune xp pro key that was purchased as oem with my system that I built, however it is now showing Blocked VLK, I don't understand as my key is not volume licensing.  Could this be fixed, please see below:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-M4MRW-MY32H-FC8BD
    Windows Product Key Hash: 7KsZH+2Frgeilwo1iRyUJdnFNgg=
    Windows Product ID: 55274-644-4512655-23912
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {BD2A06D1-C2F6-4C9B-AE69-D9B6857CEE84}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BD2A06D1-C2F6-4C9B-AE69-D9B6857CEE84}</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FC8BD</PKey><PID>55274-644-4512655-23912</PID><PIDType>1</PIDType><SID>S-1-5-21-790525478-1647877149-839522115</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4S800 ACPI BIOS Revision 1005</Version><SMBIOSVersion major="2" minor="3"/><Date>20030902000000.000000+000</Date></BIOS><HWID>E2C7326F0184A063</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>B128FD8CC4B4004</Val><Hash>Vb2e86j8DAXInLL4wCY3su2GvgU=</Hash><Pid>54197-640-0000025-16365</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17455</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, March 26, 2007 2:52 PM

Answers

  • De Guzman,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are Upgrade only licenses and cannot be used as the original license for the computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Also, please note that the mgadiag utility is identifying your installation of Office XP Pro w/Front Page as being Nongenuine (Office Status:  114 means nongenuine).  If this comes as a surprise to you, please return to the place of purchase and demand either genuine Office software or a refund.  In any case, please uninstall the nongenuine Office XP Pro w/Front Page installation from your computer.

    Assuming the original OEM installation of XP was XP Pro, you can try the Key Updater Utility, http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx, which will attempt to "genuine-ize" your nongenuine installation of XP Pro.  When asked, input the XP Pro Product Key on your OEM Certificate of Authenticity.  Be sure the Upddater utility has full access to the interent or else you may see 0x80004005 errors.  If the utility is not successful, you will have to use you original recovery or reinstallation CD to reinstall XP Pro to make it genuine.

    If the original installation of XP was anything other than XP Pro (say, XP Home, Media Center, or Tablet), then you will have to use the manufacturer-supplied recovery or reinstallation CD to do a clean installation of XP Home/Media Center/Tablet.  Be sure to back up and offload any data that you want to save because a clean installation will destroy all user data on the computer

    Monday, March 26, 2007 3:47 PM