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Cannot log in to WHS locally RRS feed

  • Question

  • I'm unable to log in to my WHS from within my home network. I can log in from outside my home. I can also log in from inside my home network if I remote in to the server.
    When I try to connect locally I get a message saying I should check my network connection and make sure my home server is powered on.
    I've tried disabling the Windows and virus protection firewalls to no avail.
    I should note that I was able to log in fine a few weeks ago. The only change in the computer was the addition of a Citrix VPN client that I have since uninstalled thinking that maybe it was part of the problem since the day I installed it was the day the WHS quit working properly.

    Any ideas would be appreciated. Thanks.
    • Moved by Ken WarrenModerator Thursday, March 19, 2009 12:27 PM not a hardware/installation issue (Moved from Windows Home Server Hardware and Installation to Windows Home Server Software)
    Tuesday, March 17, 2009 2:52 AM

All replies

  • dietzjeremy said:

    I'm unable to log in to my WHS from within my home network. I can log in from outside my home. I can also log in from inside my home network if I remote in to the server.
    When I try to connect locally I get a message saying I should check my network connection and make sure my home server is powered on.
    I've tried disabling the Windows and virus protection firewalls to no avail.
    I should note that I was able to log in fine a few weeks ago. The only change in the computer was the addition of a Citrix VPN client that I have since uninstalled thinking that maybe it was part of the problem since the day I installed it was the day the WHS quit working properly.

    Any ideas would be appreciated. Thanks.


    I don't know about Citrix VPN, but Cisco VPN has a setting called Stateful Firewall (or something like that).  Basically it means it's always on, no matter what.  Any chance that your VPN client has some similar setting that may have been left on (even after uninstalling it)?
    Tuesday, March 17, 2009 4:21 AM
    Moderator
  • I actually had both Citrix and Cisco. Both were uninstalled and I can't find any remnants of either program. Any ideas of a hidden location I should be looking in?
    Wednesday, March 18, 2009 5:49 PM
  • dietzjeremy said:

    I actually had both Citrix and Cisco. Both were uninstalled and I can't find any remnants of either program. Any ideas of a hidden location I should be looking in?



    IF that is the problem, it would probably be in the registry somewhere.  You could try digging around in there, but I wouldn't recommend it unless you really know what you're doing. :)  A better suggestion would be to re-install one VPN and check the settings to make sure there is nothing like that still running.  Then uninstall the first VPN, reboot, and try the same procedure for the second one.
    Thursday, March 19, 2009 3:29 AM
    Moderator
  • How do you attempt to login?
    Using the console or using Remote Desktop?
    Please post the output of
    ipconfig /all
    on both the client and the server.

    Best greetings from Germany
    Olaf
    Thursday, March 19, 2009 10:23 AM
    Moderator
  • I'm attempting to log in using the console. Oddly I can access the WHS remotely and I can also access music files on it via ITunes.
    Here's the ipconfig/all output. Thanks for any ideas you have on this. (Note: I believe the DNS Suffix Search list represents a problem in that it is referencing my former vpn connection. I'm not sure how to reset that though.)

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : jdietz-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : coffey.int
                                           coffey.int
                                           coffey.int

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . : domain.actdsltmp
       Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
       Physical Address. . . . . . . . . : 00-1B-FC-11-40-2E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::83c:4bef:ca31:84f3%10(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Monday, March 30, 2009 7:31:28 AM
       Lease Expires . . . . . . . . . . : Tuesday, March 31, 2009 7:31:28 AM
       Default Gateway . . . . . . . . . : 192.168.0.1
       DHCP Server . . . . . . . . . . . : 192.168.0.1
       DNS Servers . . . . . . . . . . . : 192.168.0.1
                                           205.171.3.25
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
       Physical Address. . . . . . . . . : 00-19-B9-74-4F-A5
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 02-00-54-55-4E-01
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : domain.actdsltmp
       Description . . . . . . . . . . . : isatap.domain.actdsltmp
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{3B52E252-B3EC-41DD-B93F-5F79F6FC9230}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : 6TO4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Monday, March 30, 2009 4:59 PM
  • Besides the DNS suffix/Search suffix and the second DNS server, which makes no sense in this place I can't see anything strange in the IP config.
    Is the server a self built machine?
    If yes, has it an NVidia video card in (or ATI), for which you may have installed the makers drivers?
    These block Remote Desktop access sometimes, and the console relies on Remote Desktop.
    Solution 1: Uninstall the NVidia/ATI video drivers.
    Solution 2: Appply the following lines into the registry of your WHS.
    For doing so, save the next lines in a text file with the extension .reg on a shared folder of your server and import it after logging in locally to your server in its registry. After that reboot the server.

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]
    “SessionImageSize”=dword:00000020


    Best greetings from Germany
    Olaf
    Monday, March 30, 2009 5:49 PM
    Moderator
  • I actually have the MediaSmart Ex470. Do you think reinstalling the connector software might do the trick?
    Monday, March 30, 2009 7:20 PM