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Metro games (windows store games) crash on Windows 10

    Question

  • Hi There, Firstly, I'd like to apologize if this is the wrong category to ask about this as I am new or if this is duplicate. My problem is that all games that I install fronm the Windows Store that have graphics such as sonic dash, CSR Racing, Make it Rain: The Love of Money, and Marvel: Avengers Alliance 2 crash instantly or freeze upon launch. Event viewer shows different causes such as clr.dll or combase.dll as faulting modules.

    I have tried many things such as sfc /scannow, DISM, Reinstalling windows without deleting any thing (upgrading to the same version of windows), and windows apps troubleshooter and nothing worked.

    Normal games (games that are installed from a setup) work as always and some of them have heavy graphics such as Sonic Generations and Sonic & All-Stars Racing Transformed.

    Any help is appreciated.

    Refresh, reset, or reinstalling windows aren't an option.

    Can't perform windows restore as there is no restore point for before the problem occured.

    All drivers are updated and all windows updates are already installed.

    I have Windows 10 Enterprise build 10586




    Wednesday, June 15, 2016 6:54 PM

Answers

  • Hello,

    I'd ask in the Windows Gaming forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Thursday, June 16, 2016 8:22 PM
    Moderator

All replies

  • Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Thursday, June 16, 2016 8:18 PM
    Moderator
  • Hello,

    I'd ask in the Windows Gaming forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Thursday, June 16, 2016 8:22 PM
    Moderator