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Issues that may occur when you use Windows Server 2008 + NLB RRS feed

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  • Next text has been taken from the next link: http://support.microsoft.com/kb/950100/en-us

    Issue 6: Consider the following scenario: You try to install the Microsoft Dynamics CRM 4.0 Server with a Security Account running under a Domain User account on Windows Server 2008. The Microsoft Dynamics CRM 4.0 installation tries to add the domain user to the IIS Worker Process Group (IIS_WPG). Windows Server 2008 runs IIS 7.0. However, Microsoft Dynamics CRM 4.0 uses IIS 6 compatibility mode. In this scenario, the Setup process fails, and you receive the following error message:

    Action Microsoft.Crm.Setup.Server.ConfigureAspNetAccountAction failed. System.ComponentModel.Win32Exception: The group name could not be found.

    This problem occurs because IIS 6 compatibility mode no longer has the IIS_WPG group.

    Well, in past days I had the same issue, but additionally  I had a Network Load Balancing environment where I was asked to make full CRM 4.0 installation for two physical servers.

    When you read the instructions to get a NBL deployment for CRM 4.0 you can notice that you need to install the Microsoft Dynamics CRM 4.0 Server with a Security Account running under a Domain User account on Windows Server 2008, so how can you solve this? I wrote an entry in my company's blog where you can read the solution. Unfortunately it's in Spanish, may be somebody could translate it:

    http://syndeo.com.mx/blog/?p=48

     

    Friday, May 21, 2010 6:04 PM

All replies

  • The easiest way I have found to do this is to create a new IIS website on server. Create a new application pool on the IIS box and set the identity to the domain account; then create a new websitecalled "Microsoft Dynamics CRM" and create the path to [DriveLetter]:\Program Files\Microsoft Dynamics CRM\CRMWEB.  Set this website to use the new application pool. When the CRM 4 installation runs select use existing site and select this CRM website you created.

    H.


    H. Sean Shilling, Sr. Sr.Consultant CustomerEffective www.customereffective.com 2009 Microsoft Dynamics CRM Financial Services Partner of the Year
    Tuesday, October 19, 2010 2:34 AM