locked
Can't validate, can't get anywhere RRS feed

  • Question

  • I have a genuine XP Professional which was  originally on my HP laptop.  when that died 18months ago i went to Mac with Parallels so I could run my favourite WIndows programmes. I spoke to a customer service rep who gave me a new product key, the installation went fine. i used it no problems for 18 months, then the Mac hard drive imploded 2 weeks ago and i now have a new hard drive but having to reinstall all my programmes.
    installation rejected the product key,  I tried phoning to get a new one but could not get a number which let me talk to anyone.....all automated responses.   i found a product key on the internet which appeared to work, but Genuine Advantage rejects my copy as invalid.  i run the validation process, ring to validate, my product ID is rejected and i am referred to the Microsoft website to check Genuine Advantage, and so the whole process starts again but nowhere is there an option to actually TALK to someone and get this sorted.

    I have run the check programme on MGA, result below.  Please tell me what i can do to continue using my XP.
    thanks



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {E00A8DCB-A1DB-4306-BBEB-CF67116AF9AD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E00A8DCB-A1DB-4306-BBEB-CF67116AF9AD}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-606747145-1580818891-682003330</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer><Version>5.0.9370.589435</Version><SMBIOSVersion major="2" minor="3"/><Date>20071026000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>1E523D0F0184C068</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 162D4:GENUINE C&C INC|17679:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

    Monday, August 9, 2010 5:06 PM

Answers

  • Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    682003330</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual minor="3"/><Date>20071026000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq

    I have highlighted three items that I believe will prevent you from installing this version of XP Pro onto your Mac computer. 

    The OEM License Type label shows that it came from an HP/Compaq computer and as you are not using the HP computer the license died with that computer.  It should never have been installed onto the Parallels vitrual machine.

    To actually use Windows XP Pro you will need to buy a legitimate XP Pro disk and license, either OEM or Retail, and install that using the new license key.

    • Marked as answer by Darin Smith MS Tuesday, August 10, 2010 10:21 PM
    Monday, August 9, 2010 7:09 PM

All replies

  • Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    682003330</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual minor="3"/><Date>20071026000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq

    I have highlighted three items that I believe will prevent you from installing this version of XP Pro onto your Mac computer. 

    The OEM License Type label shows that it came from an HP/Compaq computer and as you are not using the HP computer the license died with that computer.  It should never have been installed onto the Parallels vitrual machine.

    To actually use Windows XP Pro you will need to buy a legitimate XP Pro disk and license, either OEM or Retail, and install that using the new license key.

    • Marked as answer by Darin Smith MS Tuesday, August 10, 2010 10:21 PM
    Monday, August 9, 2010 7:09 PM
  • Hello Ozbird7,

    I agree with LVTravel--the current installation of Windows XP Pro is an OE SLP license for XP Pro that is a combination of the HP installation bits and the Dell OEM SLP Product Key for XP Professional.

    OEM Licenses for Windows XP are permanently tied to the computer onto which they are first installed and the license does not permit movement of the license to any other computer, period.  Therefore, any use of this HP license on any computer other than the original HP computer onto which it was first installed is a nongenuine use.

    As LVTravel mentioned, in order to run Windows on your Mac, you will need to purchase a full retail license for the Windows version and edition of your choice.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, August 9, 2010 10:17 PM