CRM 4.0: Email Router gets 503 error. Emails not sent. ASync error RRS feed

  • Question


    Email router was previously working correctly but has since stopped.  Clicking 'Test Access' results in


    Outgoing Status: Failure - An error occurred while checking the connection to the Microsoft Dynamics CRM server <myorganisationurl>. The request failed with HTTP status 503: Service Unavailable.


    I can click the link to my organisations url and it loads up fine.


    I have noticed in the event log on the app server that ASYNC process has the below error, that re-occurs when it is restarted;


    Host S-VCLCRM03: error while processing organization 63c76c37-fe38-dd11-951b-000c2986423b. Exception: Microsoft.Crm.Metadata.EntityMetadataNotFoundException: The entity with ObjectTypeCode = 0 was not found in the MetadataCache.

    at Microsoft.Crm.Metadata.DynamicMetadataCache.GetEntity(Int32 entityCode)

    at Microsoft.Crm.Asynchronous.QueueDataAccess.GetEntityLogicalNameFromObjectTypeCode(Int32 objectTypeCode)

    at Microsoft.Crm.Asynchronous.QueueDataAccess.GetLookup(Object objectId, String objectIdName, Int32 objectDsc, Int32 objectTypeCode)

    at Microsoft.Crm.Asynchronous.QueueDataAccess.<>c__DisplayClass2.<SelectEvents>b__0(Object[] values)

    at Microsoft.Crm.Asynchronous.DataAccessBase.ExecuteSqlCommandAndProcessRecords(IDbCommand command, RecordProcessor recordProcessor)

    at Microsoft.Crm.Asynchronous.QueueDataAccess.SelectEvents(Int32 numberOfEvents)

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Any help would be greatly appreciated.




    Thursday, November 6, 2008 3:44 AM