xp pro activation loop RRS feed

  • Question

  • I have an issue trying to get passed the userid screen. I type in my user and password and windows xp pro gives me a window asking if I want to activate windows xp. If I click yes, it logs me off. If I click no, it logs me off. I can only get into safe mode. Has anyone had this issue before and what did you do to solve it?

    • Moved by Lori MS Friday, August 22, 2008 5:36 PM wxp issue (Moved from Office Genuine Advantage Validation Issues (Office) to Windows XP Genuine Advantage Validation Issues (Windows XP))
    Friday, August 22, 2008 12:04 AM


All replies

  • laffinggirl,

    See if you can change the system time clock to the current time in safe mode, reboot and log in.

    Please refer to this KB article.

    I hope this helps,
    Lori MS

    Lori MS
    • Edited by Lori MS Friday, August 22, 2008 5:24 PM addtl info
    Friday, August 22, 2008 5:21 PM



    Thank you for contacting the forums. In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool. Please try to run the tool in safemode w/ networking. The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.


    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.


    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Also, have you been able to login on the system you are experiencing issues with before? What was done to the machine prior to your login attempt? (Software/Hardware Change?) We look forward to hearing from you again soon.




    Rick, MS

    • Edited by RickImAPC Friday, August 22, 2008 5:43 PM added questions
    Friday, August 22, 2008 5:41 PM
  • Laffinggirl,

    Below are some helpful links you may want to try:



    KB330136 - 
    Windows XP Logs You Off When You Try to Activate the Product

    I hope this assists your further,

    Rick, MS
    • Edited by RickImAPC Friday, August 22, 2008 6:48 PM Added Link
    • Marked as answer by RickImAPC Friday, August 22, 2008 7:04 PM
    Friday, August 22, 2008 6:46 PM
  • Thank you for all of the replies, sadly none of these suggestions have worked.  Rick, the OS is Windows XP pro and we recently had a electrical storm that caused our DSL modem and ethernet card to not work.  Fixed the modem, and went wireless (disabled the ethernet through BIOS) and thats when this problem started.  I cannot access that page through the 'broken' pc because the only way to load the OS without this login/activation issue is by booting into safemode without internet access.  By the way, the OS did come preinstalled from the maker(this pc has worked fine for the last 5 years btw).

    Also,  I have tried deleting wpa.bak and wpa.dbl and forcing activation to re-activate at boot, of course that didn't work either.

    Also tried the (from cmd.exe) regsvr32.exe licdll.dll      and  regsvr32.exe regwizc.dll

    Is there anything from the command prompt that I can do, I think i'm running out of ways to fix this.

    Sunday, August 24, 2008 2:19 AM
  • Laffingirl,

    Are you saying that the solution here http://support.microsoft.com/kb/330136/en-us did not work for you?

    That was one of the suggestions.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, August 24, 2008 4:07 AM