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View list error RRS feed

  • Question

  •  
    I have been getting this error before the web site changes, and I'm still getting it. 

    "An error occurred while processing your request. Please try again later.

    Is displayed when I try to view my completed items.  It also occures when I try to look at the second page of items in the my learning list. 
    Wednesday, April 9, 2008 10:38 PM

Answers

  • Paul1066 said:

     

    I have been getting this error before the web site changes, and I'm still getting it. 

    "An error occurred while processing your request. Please try again later.

    Is displayed when I try to view my completed items.  It also occures when I try to look at the second page of items in the my learning list. 



    Hi Paul-

    I am sorry for the delay of getting back to you on your issue.  With the info you have mentioned, I don't have enough details to work on the problem.  Have you opened up a support ticket by chance?  I could track the info down that way to contact you directly.

    Also, if you could provide me with some additional details, that would be helpful:

  • Course name or number of where the issue is occurring with
  • URL where you are experiencing the problem/issue
  • Detailed reproduction steps of what you did in order to get the problem/problem. If there is an error message, please obtain a copy of the error message.
  • Thanks-
    Alicia


    Program Manager, Sustained Engineering Team
Wednesday, April 16, 2008 6:21 PM
Moderator