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How to deactivate MPN account RRS feed

  • Question

  • Hi , We were wrong created new ID in MPN for our organization. Now, old original ID is showed like “expired” and new one is active, we don’t wanna new one and we want to activate old original ID for previous partner history records about Microsoft. We already phoned with MS agent about this but as their replied, there has technical issues in there and can’t guess how long will it take to escalate this case. We want exact answers and reports concerned with this case such as what technical issues is have in there and want to know timeline exactly because as you mentioned earlier above, the account ID that is expired will last to only 18 months and after this time, this account ID will automatically delete from MPN. We don’t wanna like this. If possible, kindly discover the issue and find the solution as soon as possible. Thanks and hope you will reply soon.
    Monday, July 1, 2019 2:47 PM

Answers