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e-learning course collection - 'lab preparing has failed' RRS feed

  • Question

  • I'm looking at course 10510 (a sharepoint 2010 one) which has 'labs'; when I try to launch these, whether 'scheduled' or not, I get 'your lab hardware is being prepared' and then 'lab preparing has FAILED. We were unable to prepare your lab.' My 'verify connection' says ActiveX HTTP Tunnel is 'available'. I haven't found any settings that should be restricting use of this but presumably there is one somewhere. Can you advise? Thanks.

    Monday, July 29, 2013 1:17 PM

All replies

  • Hi,

    I think you will need to provide more information on the following,-

    1. What course is it?
    2. Where did you sign up for the course?
    3. If it is an online-delivered one, is it from Microsoft?

    With this, we then can narrow down to see if the root cause surface. 

    Cheers.


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. Milton Goh

    Thursday, August 22, 2013 3:15 AM