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Using help in onecare avicap32.dll errors

Question
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Well I am trying to use help to search for something in help. However no matter where I am in help I get an error The Exact error is
Title Bar:
WinSSUI.exe Unable to locate compnonent
Then the message next to a big red X:
the Application has failed to start because AVICAP32.dll was not found. Re-installing the application may fix this problem
I click ok 2-4 times as it will pop up repeatedly depending on where I am then help will display.
Ok so i tried reinstalling windows one care and still same error.
I am on the 90 day free trial, and well so far not impressed. I needed help trying to shut off some annoying pop up message which led me to this error. anyway so far everything else on one care seems to be working correctly except help.
Anyway being a programmer I am assuming I need this dll but what in the heck installs it, why if it was required by live care wasn't it installed.
A couple of things to note. even though I use the Sysinternal tools things like Apple Quicktime would start constantly even when I disabled in autoruns, one care let me disable it and I have not seen it restart since I shut it off in windows one care.
The other thing which has always creeped up on occasion is I i bought this PC with an ATI graphics card. But because of how crappy the drivers were i finally took it out and put in an NVIDIA. Then I went to uninstall the ATI drivers and it said it couldn;t because it couldn;t find the ATI card, Duh I took the card out because it sucked this is why I want to remove the drivers. However this has left ATI drivers on my system because i refuse to ever put another ATI device in my system ever.
Anyway hopefully given enough information to troubleshoot this.
Thursday, August 7, 2008 1:53 AM
Answers
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AVICAP32.DLL is not a part of OneCare. It is a DLL used for Video capture - http://www.auditmypc.com/process/avicap32.asp
However, there are references to this file also being involved with some spyware: http://www.spyany.com/files/avicap32_dll.html and http://www.castlecops.com/tk10-Avicap32_dll.html
This page may help you remove the ATI drivers, but if they aren't loading, they are just taking up space. http://www.playtool.com/pages/uninstallgraphics/uninstall.html
I'm glad to read that OneCare was able to disable the Quicktime autorun, but note that there is an option within Quicktime to stop it from running. Every time the program updates, you need to change this again.
I don't know why Winssui is complaining about the avicap32.dll file. I suggest contacting support to get that problem resolved as it may be a service that you have disabled or removed or it could be an error being thrown because you have part of the spyware remnant left, and OneCare is trying to remove/disable it, but can't find the actual file it is scripted to remove.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Thursday, August 7, 2008 2:47 PMModerator
All replies
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AVICAP32.DLL is not a part of OneCare. It is a DLL used for Video capture - http://www.auditmypc.com/process/avicap32.asp
However, there are references to this file also being involved with some spyware: http://www.spyany.com/files/avicap32_dll.html and http://www.castlecops.com/tk10-Avicap32_dll.html
This page may help you remove the ATI drivers, but if they aren't loading, they are just taking up space. http://www.playtool.com/pages/uninstallgraphics/uninstall.html
I'm glad to read that OneCare was able to disable the Quicktime autorun, but note that there is an option within Quicktime to stop it from running. Every time the program updates, you need to change this again.
I don't know why Winssui is complaining about the avicap32.dll file. I suggest contacting support to get that problem resolved as it may be a service that you have disabled or removed or it could be an error being thrown because you have part of the spyware remnant left, and OneCare is trying to remove/disable it, but can't find the actual file it is scripted to remove.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Thursday, August 7, 2008 2:47 PMModerator -
Friday, August 8, 2008 1:01 AM