I have tried all the options from trying to validate online, re-entering the key, the phone in option, etc. Last thing was to run the MGADiag tool and post the results. This is my daughter's PC and she never let me know this was happening until
it was too late. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4896Q-JVY2C-DHGF2
Windows Product Key Hash: Zl7aqRkUJvKehoQ1hPSG3H10HXw=
Windows Product ID: 00359-112-9464757-85670
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EDE31EBB-AECA-46CE-8CEA-3EF446A53DB0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: D:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EDE31EBB-AECA-46CE-8CEA-3EF446A53DB0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DHGF2</PKey><PID>00359-112-9464757-85670</PID><PIDType>5</PIDType><SID>S-1-5-21-3306253451-2247740864-3360547354</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>Dell DXP051 </Model></SYSTEM><BIOS><Manufacturer>Dell
Inc. </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20070108000000.000000+000</Date></BIOS><HWID>ADCD3107018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-946475-00-1033-7601.0000-0322013
Installation ID: 006320319813143790554476884963305964279052227466787152
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DHGF2
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 4
Trusted time: 2/1/2013 4:45:21 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:1:2013 15:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070424
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEA6GHkvWKk2DQY3XaB8EZI5ER7hswa7Njt2l+A1w==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL DXP051
FACP DELL DXP051
HPET DELL DXP051
BOOT DELL DXP051
MCFG DELL DXP051
SSDT DELL st_ex
ASF! DELL DXP051
