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File Mismatch activate error RRS feed

  • Question

  • I bought a new computer from interconnection in Seattle. They get donated/seized pcs, fix and sell.

    It was running vista business x32. I have a download of iso from windows and the product id.

    after copy w7 to dvd, startup was able to load w7 but not activate:

    diagnostic output

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-CM74G-RPHKF-PW487

    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=

    Windows Product ID: 00371-177-0000061-85029

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {1ECD8C7D-8AD4-457C-9A42-2C1843CDD3C6}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7600.win7_rtm.090713-1255

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1ECD8C7D-8AD4-457C-9A42-2C1843CDD3C6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85029</PID><PIDType>5</PIDType><SID>S-1-5-21-3414627005-1357425309-3848584946</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7522</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V7.0B3</Version><SMBIOSVersion major="2" minor="5"/><Date>20090219000000.000000+000</Date></BIOS><HWID>CBB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GENSYS</OEMID><OEMTableID>GENUINE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-1922011

    Installation ID: 014502967792034404777445056276054285581643942363731631

    Processor Certificate URL:

    Machine Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL:

    http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: PW487

    License Status: Initial grace period

    Time remaining: 43020 minute(s) (29 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 7/11/2011 2:48:04 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABgABAAEAAAABAAAAAQABAAEAeqj+cdS24mdGvIrVhDQIhRIf2L4oc2qNIDPqgg==

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

    ACPI Table Name OEMID Value OEMTableID Value

    APIC 7522G1 A7522700

    FACP 7522G1 A7522700

    MCFG 7522G1 OEMMCFG

    SLIC GENSYS GENUINE

    OEMB 7522G1 A7522700

    SSDT DpgPmm CpuPm

     

    http://go.microsoft.com/fwlink/?LinkID=88338
    Monday, July 11, 2011 9:57 PM

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