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Cannot change presence RRS feed

  • Question

  • One of our users cannot change his presence on his computer. User is always "AWAY". His account is fine as he can change his presence on another computer.

     

    I tried reinstalling the Communicator 2007 (2.0.6262.36). Then I used snooper to review the trace logs on the client and as far as I can see, communicator is sending the following service requests:

     

    xsi:type="machineState"><availability>15500</availability> ===> AWAY

    xsi:type="userState"><availability>3500</availability>  ===> ONLINE

     

    Do you know why communicator is sending "AWAY" for machinestate? I really appreciate any help.

     

    Thanks

     

    BT

    Monday, March 17, 2008 1:41 PM