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Getting the message, "Windows 7 Build 7600 This copy of windows is not genuine" RRS feed

  • Question

  • Getting the message, "Windows 7 Build 7600 This copy of windows is not genuine" in the bottom right corner of desktop. Also have lost the toolbar and access to the Start menu and control panel.

    I have not upgraded Windows. I purchased an Asus computer at Best Buy in December 2010, with Windows 7 pre-installed.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG

    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=

    Windows Product ID: 00359-OEM-8992687-00118

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {77DE03D9-478B-47FC-BBCC-D0B8B4453910}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.110408-1633

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Simmons\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{77DE03D9-478B-47FC-BBCC-D0B8B4453910}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-3489741093-2140211887-1776121746</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CG1330</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110128000000.000000+000</Date></BIOS><HWID>72BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800118-02-1033-7600.0000-2172009

    Installation ID: 009104471523764600184241770113421611103533476580818063

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: DVQJG

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 1

    Trusted time: 5/23/2011 7:20:57 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE7

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:6:2099 15:16

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAEABAABAAIAAAADAAAAAgABAAEAln1KoMCO4ms4mBAzVPLqutjHPD3qRWI9zu4W+UyyAtA=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 012811 APIC0950

      FACP 012811 FACP0950

      SRAT AMD   FAM_F_10

      HPET 012811 OEMHPET 

      MCFG 012811 OEMMCFG 

      OEMB 012811 OEMB0950

      SSDT A M I POWERNOW

     

     

    Monday, May 23, 2011 11:21 PM

Answers

  • Try using the OEM COA product key printed on the label on the back of the computer case.  To enter the key, click Start and type 'SLUI 3'.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, May 23, 2011 11:37 PM
    Answerer