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Windows Suddenly Not valid RRS feed

  • Question

  • I updated my Bio's a few weeks ago, and after a restart windows suddenly told me, That my hardware had changed and I have to reactivate, After selecting reactivate, it tells me that the code can't be used on this computer. After searching around the internet, I found little help, I upgraded from XP to windows 7 when windows 7 was first released. I purchased my code from Digital river. The strangest thing however, is when I am prompted to buy a new code, it brings me to the validation website, and says that I am now validated, but nothing else. Thank you for your time.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-C9CTX-K7FBH-9W2DB
    Windows Product Key Hash: 66u1GZ/wJwk/H2I0a+GZYl0h26A=
    Windows Product ID: 00359-029-5418395-85096
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {A4D9618D-B954-4733-9A7D-A2F6BA928884}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Word 2002 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A4D9618D-B954-4733-9A7D-A2F6BA928884}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9W2DB</PKey><PID>00359-029-5418395-85096</PID><PIDType>5</PIDType><SID>S-1-5-21-2126403306-920514239-1949364645</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>NVDAACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FHh</Version><SMBIOSVersion major="2" minor="3"/><Date>20090525000000.000000+000</Date></BIOS><HWID>11B83607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>4F84257EE33E052</Val><Hash>I1Ey2W/eQrUSgzW8LMP86jey2l0=</Hash><Pid>54189-OEM-1692442-46761</Pid><PidType>4</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-541839-01-1033-7600.0000-1562010
    Installation ID: 005202915334374835147826811234969761226491987971784492
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9W2DB
    License Status: Initial grace period
    Time remaining: 33360 minute(s) (23 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 6/11/2010 8:00:49 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:11:2010 19:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAQABAAAAAgABAAEA6GE8uAYOtPeSAIRJimCsxkw28t2+NCbp

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           NVDAACPI
      FACP            GBT           NVDAACPI
      HPET            GBT           NVDAACPI
      MCFG            GBT           NVDAACPI
      SSDT            PTLTD         POWERNOW


    Saturday, June 12, 2010 1:08 AM

Answers

    1. type "slui 4" in the start menu search box, hit enter
    2. select country or region
    3. dial the number, DO NOT select any menu options, just wait and a person will pick up.
    4. activate by phone, insure you tell them that you have the 3 license family pack, they will ask how many PC's it is installed on.

    For some reason you are not activated, validation was succesful because you are within the grace period however that will change once the grace period expires, attempt to activate according to the above instruction and let us know if it works.

    Saturday, June 12, 2010 1:18 AM

All replies

    1. type "slui 4" in the start menu search box, hit enter
    2. select country or region
    3. dial the number, DO NOT select any menu options, just wait and a person will pick up.
    4. activate by phone, insure you tell them that you have the 3 license family pack, they will ask how many PC's it is installed on.

    For some reason you are not activated, validation was succesful because you are within the grace period however that will change once the grace period expires, attempt to activate according to the above instruction and let us know if it works.

    Saturday, June 12, 2010 1:18 AM
  • I just got off the phone with the Telephone activation operator, And activation was successful, thank you so much!
    Saturday, June 12, 2010 1:33 AM
  • Glad it worked. I suggest you print out those instructions and place them with your windows installation disk.
    Monday, June 14, 2010 12:30 PM