Hello, thank you in advance for your help! I ran the diagnostic and I've copied the results here. I am trying to download Korean Language Pack for Microsoft Office XP Standard Edition for Students and Teachers, Version 2002. My version of Office failed authentication.
Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
Windows Product ID: 55277-OEM-2111907-00106
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {FD569236-78B7-4029-88C2-8E83F6D4920B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-531-645_025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FD569236-78B7-4029-88C2-8E83F6D4920B}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-1410392549-449671705-1476377265</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>DQ179A-ABA S6100NX NA410</Model></SYSTEM><BIOS><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>CAC3384F01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model>Presario</model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>5547005D5A36472</Val><Hash>M162QqSYZhFgxeNswjP3aUi/Muc=</Hash><Pid>55866-718-3857212-17564</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
