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    Hi, I purchased a copy of Windows XP Professional with my old computer. Now, i have upgraded my mother board and it is asking me to activate windows again. I enter my 25 digit key, and it says the key has been used to many times.

    I have purchased indeed a genuine copy from microsoft themselves, the book the cd the sticker, everything! I even called the Microsoft HQ in France! And they had the cheek to say it was illigal! Which is a lie as i do have proof that it is the real stuff!

    I've got 3 days to activate my windows xp, and microsoft obviously isn't helping me out much here.

    Can any1, in any way help me? I've really been left out here to dry! This hapened to a friend of mine, and he got help within 24 hours on this. he got given a free key from microsoft, no problem!
    Tuesday, July 10, 2007 11:55 PM

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    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Wednesday, July 11, 2007 1:54 AM
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    Wednesday, July 11, 2007 12:17 AM
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    Flipsta,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Also, please explain the reason for replacing the motherboard.  Thanks!

    Wednesday, July 11, 2007 3:20 PM
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    Hi dan, thanks for the feedback!

    Here's my diagnosis:
    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-X928J-WBWQ8-7YQMQ
    Windows Product Key Hash: fd0baml+e0nR+tFKxKX2FGfrbf8=
    Windows Product ID: 55274-OEM-2253702-93029
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {77513E05-BD59-4BBC-9129-C9F09A5321E0}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.5.722.0
    Signed By: N/A, hr = 0x80096010
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{77513E05-BD59-4BBC-9129-C9F09A5321E0}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7YQMQ</PKey><PID>55274-OEM-2253702-93029</PID><PIDType>3</PIDType><SID>S-1-5-21-1844237615-362288127-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>NF68    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20061110000000.000000+000</Date></BIOS><HWID>9F7230D701848E7A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>16C8E61AFE0D502</Val><Hash>YWH9QMKNr7jb3aV+Xqh6MYCVuiM=</Hash><Pid>73931-641-0980443-57307</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    ------------------------------------------------------------------------

    "

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:


    "


    Yes i have all the genuine stickers, certificates, halographic CD thing.

     

    I am running Windows XP Pro, and my sticker reads "OEM Software"

     

    It does not have the computer's manufacturing name, as i assembeled my new mother board myself and changed the case.

     

    I changed the motherboard because it could no longer support my graphics card, as my old ASUS Mobo didn't support  PCI Express slots.

     

    I bought my XP Software with my old computer. That computer was assembeled by a company, windows XP was also installed with it. but now as i've 'done up' my computer, or rather, improved it, i have installed windows xp again, and it has prompted me to activate my key. I've now got 2 days left Stick out tongue hehe....

     

    I shall be awaiting your response! By the way, i did call the french HQ in france, and i was on the phone for 10-15 mins only to be told by a microsoft employee that my software was not genuine, which is a lie. I can't really afford all of these abroad calls, especially not a new XP!

    Wednesday, July 11, 2007 6:17 PM
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    Flipsta,

     

    The mgadiag utility (line 11) is showing that you have a systembuilder/OEM license for XP Pro.  For OEM licenses, no new license needed for any hardware replaced because it became defective.  New license needed when a motherboard is replaced in order to upgrade, ie, to gain new performance, features, or function.

     

    The bottom line is that in order to maintain compliance with the End User Licensing Agreement, you will need a new license for XP Pro.

     

     

    Here is a fuller explanation that I posted previously:

     

    There are two types of licenses for XP that consumers will encounter, retail (aka full packaged product), and OEM (original equipment manufacturer).

    Retail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer.

    OEM licenses for XP are tied to the first computer onto which they are installed and the license is NOT permitted to be moved to any other computer.  For the purposes of defining what a computer is, since a computer is really just a collection of parts, Microsoft has established that the motherboard is the base or "defining" component, and the OEM license is permanently tied to the motherboard.

    There is one exception, the case of a defective motherboard.  If a motheboard becomes defective, you are of course permitted to change it and reinstall your OEM XP license to it.  For reasons stated below, if at all possible, you should replace it with and identical board or the manufacturer's designated replacement.

    The details become sticky when the license was obtained thru a major manufacturer that uses SLP technology, which sets the recovery or repair CD to look for certain bits in the BIOS of the official manufacturer's motherboards.  If such bits are not found, as they would not be if you replaced the defective board with one not from the original computer manufacturer, then the CD will refuse to install XP.  The correct thing to do in these cases is to install XP using a genuine systembuilder/OEM MS XP CDROM, which does not have the SLP technology.  However, when installing, be sure to use the Product Key on the Certificate of Authenticity affixed to the computer, and NOT the Product Key that came with the CD. (Note that retail and Volume License CDs will NOT accept OEM product keys, returning an "invalid product key" error.)  Finally, when installation is complete, do a Telephonic Activation because the OEM PK on the COA will not be accepted by the automated online activation system.  If the automated telephone system also refuses activation, choose the option to speak with an activation rep and explain that you are replacing a defective motherboard and annot use the manufacturer-supplied recovery CDs.

    One does not "lose their license" for XP if the motherboard becomes defective and has to be replaced.  If the computer owner chooses to use, or because of availablity is forced to use, a board that is not a direct or identical replacement, there has to be a mechanism to accommodate these circumstances, and that is why a telephonic activation is authorized.

    Note that if the computer owner decides to replace the motherboard for performance reasons or to add features or new technology, the defective exception is NOT applicable and a new license for XP is required to be purchased.

    Wednesday, July 11, 2007 10:10 PM
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    Ok, basicly justifying your words of wisdom you are saying my product of XP is worthless?

     

    Hmm ok. i think i'll attempt the telephone activation, but the thing is. How can microsoft expect me to buy the same motherboard just to have more genuine products. The amount of friends that i have, that are using free versions of windows xp suprisingly aren't having any problems whatsoever. I've got a genuine product, and now i'm being shifted off the product. Practically, by force, and I have to get a new copy.

     

    Thanks for the help, you've made the water clearer for me. I'll tel my original manufacturer bout the retail/oem mistake, cz i bought a retail if im not mistaken.

    Thursday, July 12, 2007 12:25 AM
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    Flipsta,

     

    First, let me write that I am not a Microsoft employee and I am not in any way shape or form representing that I am a spokesperson for Microsoft.  I am a registered channel partner, I do read the various resources and chats made available to partners, and I do attend Microsoft-sponsored educational and outreach events.  The information below is basically a summation of what I have read, been told, and experienced for myself many times.

     

    Your OEM license for XP comes with certain restrictions that make it less flexible, and therefore less expensive, than the retail license for XP.  One of the limitations is that the license is "married" to the computer onto which it is first installed, and by the End User Licensing Agreement (EULA) it is not permtted to be moved to any other computer.  In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.

     

    Microsoft's interpretation and enforcement of the OEM EULA regards a change in motherboard for the reason of upgrading to get new features, enhanced performance, etc, constitutes a "new computer."

     

    (This interpretation is intended to protect the systembuilder/OEM who built the computer from having to support hardware and software that they did not install.  This is a good thing when your small local computer shop is the systembuilder, but things get very convoluted when you, the end user, buy an OEM license for XP and build your own computer.  That makes you both the systembuilder and the end user.)

     

    On the other hand, making the same, exact change of motherboard because the old motherboard was defective is permitted by Microsoft's interpretation and enforcement of the EULA.

     

    The method of enforcement of this policy is the Telephonic activation.  If your telephonic activation attempt is rejected by the automated system, you are asked if you want to speak with a live activation representative.  The rep asks you some questions to see if you are still usig your copy of XP in accordance with the EULA.  Depending upon how you answer the questions, the rep will either approve or disapprove of your activation request.  If you tell the rep that your motherboard had a meltdown and had to be replaced, they will most likely approve your request.  If you tell the rep that you upgraded the motherboard to gain new performance and/or functionality, they will most likely disapprove your request.

    Thursday, July 12, 2007 2:58 PM

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    Wednesday, July 11, 2007 12:17 AM
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    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Wednesday, July 11, 2007 1:54 AM
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    Flipsta,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Also, please explain the reason for replacing the motherboard.  Thanks!

    Wednesday, July 11, 2007 3:20 PM
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    Hi dan, thanks for the feedback!

    Here's my diagnosis:
    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-X928J-WBWQ8-7YQMQ
    Windows Product Key Hash: fd0baml+e0nR+tFKxKX2FGfrbf8=
    Windows Product ID: 55274-OEM-2253702-93029
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {77513E05-BD59-4BBC-9129-C9F09A5321E0}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.5.722.0
    Signed By: N/A, hr = 0x80096010
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{77513E05-BD59-4BBC-9129-C9F09A5321E0}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7YQMQ</PKey><PID>55274-OEM-2253702-93029</PID><PIDType>3</PIDType><SID>S-1-5-21-1844237615-362288127-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>NF68    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20061110000000.000000+000</Date></BIOS><HWID>9F7230D701848E7A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>16C8E61AFE0D502</Val><Hash>YWH9QMKNr7jb3aV+Xqh6MYCVuiM=</Hash><Pid>73931-641-0980443-57307</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    ------------------------------------------------------------------------

    "

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:


    "


    Yes i have all the genuine stickers, certificates, halographic CD thing.

     

    I am running Windows XP Pro, and my sticker reads "OEM Software"

     

    It does not have the computer's manufacturing name, as i assembeled my new mother board myself and changed the case.

     

    I changed the motherboard because it could no longer support my graphics card, as my old ASUS Mobo didn't support  PCI Express slots.

     

    I bought my XP Software with my old computer. That computer was assembeled by a company, windows XP was also installed with it. but now as i've 'done up' my computer, or rather, improved it, i have installed windows xp again, and it has prompted me to activate my key. I've now got 2 days left Stick out tongue hehe....

     

    I shall be awaiting your response! By the way, i did call the french HQ in france, and i was on the phone for 10-15 mins only to be told by a microsoft employee that my software was not genuine, which is a lie. I can't really afford all of these abroad calls, especially not a new XP!

    Wednesday, July 11, 2007 6:17 PM
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    Flipsta,

     

    The mgadiag utility (line 11) is showing that you have a systembuilder/OEM license for XP Pro.  For OEM licenses, no new license needed for any hardware replaced because it became defective.  New license needed when a motherboard is replaced in order to upgrade, ie, to gain new performance, features, or function.

     

    The bottom line is that in order to maintain compliance with the End User Licensing Agreement, you will need a new license for XP Pro.

     

     

    Here is a fuller explanation that I posted previously:

     

    There are two types of licenses for XP that consumers will encounter, retail (aka full packaged product), and OEM (original equipment manufacturer).

    Retail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer.

    OEM licenses for XP are tied to the first computer onto which they are installed and the license is NOT permitted to be moved to any other computer.  For the purposes of defining what a computer is, since a computer is really just a collection of parts, Microsoft has established that the motherboard is the base or "defining" component, and the OEM license is permanently tied to the motherboard.

    There is one exception, the case of a defective motherboard.  If a motheboard becomes defective, you are of course permitted to change it and reinstall your OEM XP license to it.  For reasons stated below, if at all possible, you should replace it with and identical board or the manufacturer's designated replacement.

    The details become sticky when the license was obtained thru a major manufacturer that uses SLP technology, which sets the recovery or repair CD to look for certain bits in the BIOS of the official manufacturer's motherboards.  If such bits are not found, as they would not be if you replaced the defective board with one not from the original computer manufacturer, then the CD will refuse to install XP.  The correct thing to do in these cases is to install XP using a genuine systembuilder/OEM MS XP CDROM, which does not have the SLP technology.  However, when installing, be sure to use the Product Key on the Certificate of Authenticity affixed to the computer, and NOT the Product Key that came with the CD. (Note that retail and Volume License CDs will NOT accept OEM product keys, returning an "invalid product key" error.)  Finally, when installation is complete, do a Telephonic Activation because the OEM PK on the COA will not be accepted by the automated online activation system.  If the automated telephone system also refuses activation, choose the option to speak with an activation rep and explain that you are replacing a defective motherboard and annot use the manufacturer-supplied recovery CDs.

    One does not "lose their license" for XP if the motherboard becomes defective and has to be replaced.  If the computer owner chooses to use, or because of availablity is forced to use, a board that is not a direct or identical replacement, there has to be a mechanism to accommodate these circumstances, and that is why a telephonic activation is authorized.

    Note that if the computer owner decides to replace the motherboard for performance reasons or to add features or new technology, the defective exception is NOT applicable and a new license for XP is required to be purchased.

    Wednesday, July 11, 2007 10:10 PM
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    Ok, basicly justifying your words of wisdom you are saying my product of XP is worthless?

     

    Hmm ok. i think i'll attempt the telephone activation, but the thing is. How can microsoft expect me to buy the same motherboard just to have more genuine products. The amount of friends that i have, that are using free versions of windows xp suprisingly aren't having any problems whatsoever. I've got a genuine product, and now i'm being shifted off the product. Practically, by force, and I have to get a new copy.

     

    Thanks for the help, you've made the water clearer for me. I'll tel my original manufacturer bout the retail/oem mistake, cz i bought a retail if im not mistaken.

    Thursday, July 12, 2007 12:25 AM
  • Question
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    Flipsta,

     

    First, let me write that I am not a Microsoft employee and I am not in any way shape or form representing that I am a spokesperson for Microsoft.  I am a registered channel partner, I do read the various resources and chats made available to partners, and I do attend Microsoft-sponsored educational and outreach events.  The information below is basically a summation of what I have read, been told, and experienced for myself many times.

     

    Your OEM license for XP comes with certain restrictions that make it less flexible, and therefore less expensive, than the retail license for XP.  One of the limitations is that the license is "married" to the computer onto which it is first installed, and by the End User Licensing Agreement (EULA) it is not permtted to be moved to any other computer.  In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.

     

    Microsoft's interpretation and enforcement of the OEM EULA regards a change in motherboard for the reason of upgrading to get new features, enhanced performance, etc, constitutes a "new computer."

     

    (This interpretation is intended to protect the systembuilder/OEM who built the computer from having to support hardware and software that they did not install.  This is a good thing when your small local computer shop is the systembuilder, but things get very convoluted when you, the end user, buy an OEM license for XP and build your own computer.  That makes you both the systembuilder and the end user.)

     

    On the other hand, making the same, exact change of motherboard because the old motherboard was defective is permitted by Microsoft's interpretation and enforcement of the EULA.

     

    The method of enforcement of this policy is the Telephonic activation.  If your telephonic activation attempt is rejected by the automated system, you are asked if you want to speak with a live activation representative.  The rep asks you some questions to see if you are still usig your copy of XP in accordance with the EULA.  Depending upon how you answer the questions, the rep will either approve or disapprove of your activation request.  If you tell the rep that your motherboard had a meltdown and had to be replaced, they will most likely approve your request.  If you tell the rep that you upgraded the motherboard to gain new performance and/or functionality, they will most likely disapprove your request.

    Thursday, July 12, 2007 2:58 PM
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    I am pretty sure that you will notice, he is from France. If not read his posts etc.
    This should make you realise that he is form an EU-country, which - as you from MS should know best - means that binding - or as you say "marrying" - software to hardware is illegal. You should therefore get that your EULA is of no subject in this point in EU-countries.


    So don't give away your money to buy a new OS because you buy new hardware! Demand your right as a European citizen.
    • Proposed as answer by Badok Wednesday, March 25, 2009 5:12 PM
    Wednesday, March 25, 2009 5:12 PM
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    Idd, EU FTW.

    You may transfer your Windows to another pc provided you remove/scrap/whetever the original machine was, and it will activate.
    I've done that many times for clients who wished me to upgrade their existing pc's (new mobo/cpu/memory/Hard-drive/graphics card).

    Totally legal under EC regulations, whatever the Microshaft EULA says.

    Any part of any EULA which seeks to deprive the consumer of his or her right to use legally-acquired software is unenforceable.

    Under EC law any terms and conditions which do not comply with EC directives are unenforceable within the EC.

    Many system builders use OEM software legally acquired and then transfer that software when they upgrade OR rebuild the PC on which it was originally installed.
     
    I would hazard a guess that Microsoft have never tested/argued this in any of the EU courts because it could and would be argued that the software was purchased to run on one machine only, originally installed by the OEM, who subsequently upgraded that machine completely but the pc remained an upgraded original and therefore to restrict the purchaser of the software such that it could not be used on the upgraded machine would be an unfair restriction of trade.

    Just my thoughts and info i've found while searching around the net.





    Re:

    Simple:As
    Thursday, March 26, 2009 12:38 AM
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    Idd,

    I believe you are misinformed. This forum is not designed to address Licensing whatsoever as it pertains to Windows Genuine Advantage issues. Please consult with your End User Licensing Agreement "EULA" which is located on your software media. Anyone whom is reading this posting please direct questions and concerns to the following:


    Questions regarding Software Licensing Terms can be found at the following link:

    http://www.microsoft.com/about/legal/useterms/default.aspx

    Additional Information:

    For licensing questions, please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.


    Thank you,


    Stephen

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Thursday, April 2, 2009 6:25 PM
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    "hassan sayed issa" wrote in message news:d0d7c457-d5f0-4e15-9ca0-827cfaecd8c5...

    i dont no way

    hassan µµ|

    Start a NEW question of your own, and include an MGADiag report.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 24, 2012 11:07 AM
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    This thread was created 5 years ago and it has been marked as Answered.  Please do not resurrect old threads.

    If the Answer in this thread does not resolve your issue, you have a different problem and should create your own thread that is specific to your own particular problem.

    <Thread Locked>

    Thank you,

    Darin MS

    Friday, February 24, 2012 10:05 PM