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vista validation problem RRS feed

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    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80070426) / (N/A, hr = 0x80070426)
    Windows Product Key: *****-*****-XBRQ4-H463P-MM46M
    Windows Product Key Hash: AxuUkkLfIfU8y2WRJk+Rm/nzYjM=
    Windows Product ID: 89578-OEM-7318072-38556
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {3FBF57DD-F86D-4C76-996E-78A72564537A}(2)
    Is Admin: No
    Commit / Reboot / BRT: (N/A, hr = 0x80070426) / 0x0 / (N/A, hr = 0x80070426)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3FBF57DD-F86D-4C76-996E-78A72564537A}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MM46M</PKey><PID>89578-OEM-7318072-38556</PID><PIDType>3</PIDType><SID>S-1-5-21-1856700416-2584557132-4233905974</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire L100</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20061120000000.000000+000</Date></BIOS><HWID>BE303507018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57423</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    i cannot get into control panel or update at all. What's happening?

     

     

    Sunday, July 22, 2007 9:52 PM

Answers

  • Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    Please click “Validate Windows” here: www.microsoft.com/genuine and follow the prompts.

    Saturday, July 28, 2007 6:55 AM