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it is not letting me validate.. RRS feed

  • Question

  • I purchased new software about a year ago.. i have only installed it on this computer. i can download all updates up to this point but it wont let me validate..

     

    WGA Diagnostic Data (1.5.0526.1):
    --------------------
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-7GRCC-HPJBJ-RHCJ6
    Windows Product Key Hash: rnv6AwksIsvnCwUcizqwBtaU4nA=
    Windows Product ID: 55274-640-2131061-23001
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: G3MWD85
    ID: 61b6dcd5-c356-49b7-9089-2599c81da52e
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 114
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>61b6dcd5-c356-49b7-9089-2599c81da52e</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>55274-640-2131061-23001</PID><PIDType>1</PIDType><SID>S-1-5-21-1659004503-602609370-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845EBG2</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PT84520A.86A.0015.P08.0302261328</Version><SMBIOSVersion major="2" minor="3"/><Date>20030226000000.000000+000</Date></BIOS><HWID>2D000102020202000202010100150ECB627A21476CD9CD719694D82DD97E6D6570C89FEEC167C36218C2EF0000</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17545</Pid></Product></Products></Office></Software></GenuineResults> 

    Monday, May 15, 2006 5:29 PM

Answers

  • Jeremymcguigan:

     

    The current Product Key being used on your system is non-genuine (labeled Invalid Product Key) for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key?

    Information about locating COA stickers is here:

    http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If it does not match:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    2 - WGA is underway to create a tool that will allow you to switch your current invalid/non-genuine Product Key being used to your COA sticker *ONLY*. There's no slated timeline, but it will be soon. This will allow you to change product keys being used without a reinstall.

    HOWEVER, if it DOES match, I suggest taking the media back to the reseller to resolve the problem, or filing a Counterfeit report with Microsoft. If the report is of high quality media, you may qualify for a free WGA kit. Otherwise, you can purchase a WGA kit directly from Microsoft.

     

    Thanks,

    Greg

     

    Monday, May 15, 2006 5:34 PM