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Opportunity Reopen privilege

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Hi Friends ,

We are working on MSCRM 2013 Online.

What is the privilege that is required to reopen a closed opportunity ?

Users are able to close the opportunity , by clicking Out of the box 'close as won' button , but when they try to reopen the closed opportunity,System throws an error saying insufficient privileges.

Regards,

Naveen

Wednesday, December 3, 2014 3:26 PM

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Hi Naveen,

The easiest way would be to compare with default marketing or sales security role. Take a copy and modify it.

The other way to find what you are missing is go through the below link:-

http://stackoverflow.com/questions/19051311/how-to-find-which-security-permission-is-preventing-a-user-from-doing-something

Hope this helps!!!

Thanks,

Prasad

Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

Thursday, December 4, 2014 5:25 AM