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Dell OEM reinstallation Windows XP - Activation fails after using sysprep mini setup wizard RRS feed

  • Question

  • Diagnostic Report (1.5.0555.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Windows Product Key: *****-*****-2FJWF-Y8Q7M-QBYGD
    Windows Product Key Hash: TJoVO4rb1b/LuFWuNe3fgOvno0s=
    Windows Product ID: 76487-OEM-2246095-39825
    Windows Product ID Type: 3
    Windows License Type: COA/System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: c1dfb12d-bbce-469e-aa07-6015f32d1a53
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c1dfb12d-bbce-469e-aa07-6015f32d1a53</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-QBYGD</PKey><PID>76487-OEM-2246095-39825</PID><PIDType>3</PIDType><SID>S-1-5-21-370170490-2480218638-1665540153</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20031020000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>A9D23CE701848043</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>73CECD8CC833428</Val><Hash>fE6EsMofRA6zk4+ZZCh8ekmQOZI=</Hash><Pid>54186-641-8334926-17592</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Friday, October 27, 2006 10:17 AM

Answers

  • Problem: Genuine Validation Status: Not Activated

    Try the following:

    1. Reboot your computer into "Safe Mode".

    A description of the Safe Mode Boot options in Windows XP
    http://support.microsoft.com/kb/315222/en-us

    2. Go to Start > Run and type: %systemroot%\system32  then press the Enter key.

    3. Locate these two files: wpa.dbl and wpa.bak

    4. Rename the wpa.dbl file to wpaold.dbl and wpa.bak to wpaold.bak

    5. Reboot your computer into Normal Mode. This will force activation on the following boot. Sometimes if those files get corrupted, they can cause this type of problem.

    If the above procedure does not solve the problem, then try: 

    Guided Help to remove the script that interferes with Windows activation: http://support.microsoft.com/kb/312295/en-us  

    Friday, October 27, 2006 1:58 PM
    Moderator

All replies

  • Problem: Genuine Validation Status: Not Activated

    Try the following:

    1. Reboot your computer into "Safe Mode".

    A description of the Safe Mode Boot options in Windows XP
    http://support.microsoft.com/kb/315222/en-us

    2. Go to Start > Run and type: %systemroot%\system32  then press the Enter key.

    3. Locate these two files: wpa.dbl and wpa.bak

    4. Rename the wpa.dbl file to wpaold.dbl and wpa.bak to wpaold.bak

    5. Reboot your computer into Normal Mode. This will force activation on the following boot. Sometimes if those files get corrupted, they can cause this type of problem.

    If the above procedure does not solve the problem, then try: 

    Guided Help to remove the script that interferes with Windows activation: http://support.microsoft.com/kb/312295/en-us  

    Friday, October 27, 2006 1:58 PM
    Moderator
  • Thanks, I will try this.
    Tuesday, October 31, 2006 10:50 AM