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counterfeit software

Question
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I acquired a W7U some 4 years ago and was fine till last year, when was faced with a popup continuously indicating that my software was a counterfeit, eventually I used the online service to check my software and register a report ID to which I was asked to send my unit to MS in Ireland, a complementary kit was then promised after but to this day was never delivered. not sure now if the whole thing was a scam except that I still receive the same message each time I start the windows and every few minuets telling to that I have been a victim and need to resolve the issue. also at the bottom of my desktop has this imprinted" Windows 7, built 7601, This copy of Windows is not genuine". I have used the MGAD tool and here is the report.
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-K8WVK-VWY2X-X6K84
Windows Product Key Hash: O5yOYvFWN+TSteTX7MG74uRKLRg=
Windows Product ID: 00426-067-8832581-86328
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CD02A445-9FFC-4C81-BF31-2C87F8FA0556}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Visio Standard 2002 [English] - 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: N/A, hr = 0x80096010
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD02A445-9FFC-4C81-BF31-2C87F8FA0556}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X6K84</PKey><PID>00426-067-8832581-86328</PID><PIDType>5</PIDType><SID>S-1-5-21-462604833-3768214788-2836899834</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.43</Version><SMBIOSVersion major="2" minor="6"/><Date>20101117000000.000000+000</Date></BIOS><HWID>6D2E3D07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90530409-6D54-11D4-BEE3-00C04F990354}"><LegitResult>100</LegitResult><Name>Microsoft Visio Standard 2002 [English]</Name><Ver>10</Ver><Val>48B84ACD3737A64</Val><Hash>jySMBaTX+z1WONwMAThc/v1xekQ=</Hash><Pid>54076-700-0384501-16856</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>B851D419DC56C0</Val><Hash>6xhx6fw62lmNfXNUacCtAYdYCgc=</Hash><Pid>89409-864-1225945-65426</Pid><PidType>8</PidType></Product></Products><Applications><App Id="53" Version="10" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-883258-00-2057-7601.0000-1572013
Installation ID: 004796875696994922144856153675031744388273011565671700
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: X6K84
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 13/06/2014 14:30:16
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:26:2014 11:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAeqhYs+DaYGs47A5mRNjczIYwvNngzFLiRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
DMAR
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
here is also the MS website counterfeit report promising my complementary kit that has yet to arrive:
Counterfeit Report Id: ITGG-6NBX
<label style="padding:0px 0px 7px;margin-right:0px;margin-bottom:0px;margin-display:block;color:#4c4c4c;font-family:'Segoe UI', Verdana, Arial, Helvetica, sans-serif;font-size:16px;line-height:normal;">Current Status: Complimentary kit shipped to customer</label>-
<label style="padding:0px 0px 7px;margin-right:0px;margin-bottom:0px;margin-display:block;">History:</label>
EventDateComplimentary kit shipped to customerFriday, July 26, 2013Physical evidence received by MicrosoftThursday, July 11, 2013Counterfeit report submittedThursday, June 6, 2013
Friday, June 13, 2014 1:50 PM -
<label style="padding:0px 0px 7px;margin-right:0px;margin-bottom:0px;margin-display:block;">History:</label>
Answers
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You will need to contact Microsoft directly. Please see: Counterfeit Software Report Status and FAQ
Carey Frisch
- Proposed as answer by Noel D PatonModerator Saturday, June 14, 2014 6:13 AM
- Marked as answer by Noel D PatonModerator Saturday, June 21, 2014 7:52 AM
Friday, June 13, 2014 2:01 PMModerator
All replies
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You will need to contact Microsoft directly. Please see: Counterfeit Software Report Status and FAQ
Carey Frisch
- Proposed as answer by Noel D PatonModerator Saturday, June 14, 2014 6:13 AM
- Marked as answer by Noel D PatonModerator Saturday, June 21, 2014 7:52 AM
Friday, June 13, 2014 2:01 PMModerator -
The -067- portion of your Product Key indicates that it is a Not-For-Resale MSDN version.
In order to get an MSDN subscription, you need to sign agreements with Microsoft. Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended. When those keys are leaked and "activated" enough times, Microsoft will ban them from further use. That might take over a year before a particular one is banned. But the effect is the same - the counterfeit installation is then flagged as non-genuine.
For more information see the following thread:
http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys?forum=genuinewindows7
If you are not an MSDN subscriber, you will need to purchase a genuine copy of Windows 7, reformat and reinstall. Be sure to backup your data first. If this is the case, contact the seller and demand an immediate refund. Do NOT accept an offer of an alternate key!As far as the Counterfeit Kit, I have no idea and you will likely need to contact Microsoft directly.
Please do not read this sentence. Please ignore the previous sentence.
Friday, June 13, 2014 2:36 PM