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Can't open backup archive to restore file RRS feed

  • Question

  • My Vail backs up my files fine (I guess), but I can't get it to open any
    archive to restore any file.
     
    I open Dashboard, connect to Vail server, select my computer, click on
    "Restore files and Folders", select the backup date, select the Volume..
    It starts to open the volume, gets to about 18% then stops with the
    following error message:
    "The restore operation was not successful
    The restore process did not succeed
    This driver has been blocked from loading"
     
    I've tried turning off the firewall and anti-virus program, but it doesn't
    help.
    I've tried running Dashboard as Administrator, no joy.
     Any ideas?
    I've tried many different dates and volumes, none open.
      Dave N.
    MS-MVP (Mail)
    Windows 7 Ultimate 64
     
     

    Windows 7 32bit beta
    Monday, August 2, 2010 4:49 PM

Answers

  • I went to Connect, and searched for the error message I was getting.
    I found a couple of reports.  Although neither appeared to have an answer,
    the support person inquired if V1 connector was/had been installed on the
    computer.
    I had the correct connector installed, but decided to uninstall the
    Connector, reboot, and re-install the Connector.
    It appears to work fine now, at least for the minimal testing I've done.
     
    Thanks for pointing me in the right direction.
      Dave N.
    MS-MVP (Mail)
    Windows 7 Ultimate 64
    "Ken Warren [MVP]" wrote in message
    news:8b4faee6-7193-471d-895d-14c5297b0343@communitybridge.codeplex.com...
     
    Could you please report a bug for this on Connect?  I'm not on the WHS team,
    I just post a lot. :)
     
     

    Windows 7 32bit beta
    Monday, August 2, 2010 6:38 PM

All replies

  • Could you please report a bug for this on Connect?
    I'm not on the WHS team, I just post a lot. :)
    Monday, August 2, 2010 5:16 PM
    Moderator
  • I went to Connect, and searched for the error message I was getting.
    I found a couple of reports.  Although neither appeared to have an answer,
    the support person inquired if V1 connector was/had been installed on the
    computer.
    I had the correct connector installed, but decided to uninstall the
    Connector, reboot, and re-install the Connector.
    It appears to work fine now, at least for the minimal testing I've done.
     
    Thanks for pointing me in the right direction.
      Dave N.
    MS-MVP (Mail)
    Windows 7 Ultimate 64
    "Ken Warren [MVP]" wrote in message
    news:8b4faee6-7193-471d-895d-14c5297b0343@communitybridge.codeplex.com...
     
    Could you please report a bug for this on Connect?  I'm not on the WHS team,
    I just post a lot. :)
     
     

    Windows 7 32bit beta
    Monday, August 2, 2010 6:38 PM