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Windows Live OneCare

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I installed Windows Live OneCare on our PC. Now, when I open it to see if it is running and protecting my computer, my name does not appear in the left corner of the window. Which means I am not registered, and I'm not protected.

How do I get live help? I need an 800 number so I can get a live person.

Please assist.

Wednesday, June 4, 2008 3:50 AM

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When you open OneCare, is there a link to subscribe? Did you go through the subscribe/activate process and provide a retail key or payment information? Is OneCare's icon in the system tray Green?

Your name will not appear in the OneCare screen. Your subscription status will appear in the lower left of the OneCare screen and also under Help/About in OneCare.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 8:49 PM
Wednesday, June 4, 2008 3:58 PM

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