Cant Access Recovery Menu! RRS feed

  • Question

  • Hi I have a hp pavillion dv 6000 laptop with vista home premium I just did a full system restore it was alright at first then I shut it down

    then after I started it up again it says...

    Windows failed to start. A recent hardware or softwar change might be the cause. To fix the problem:


    1. Insert your Windows installation disc and restart yoru computer.

    2. Choose language settings, and then click Net.

    3. Click Repair your computer.

    I can not get to the recovery menu pressing f11 because that ^ shows up everytime.

    If you do nt have this disc, contact your sys admin or computer mfgr for assistance.


    File: \Boot\BCD

    Status: 0xc000014c

    Info: An error occurred while attempting to read the boot configuration data.

    The problem is that I have the windows intstallation disc but my disc drive is not working/not booting from disc

    If I got a external disc drive could I just plug it in and boot from the disc or would I have to setup the external disc drive?
    Sunday, October 24, 2010 7:40 PM


  • Hello, Contrast1

    This forum is for Genuine Advantage support, for help with system repair you will need to post on the Answers forums at the following link: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

    A few tips I can give you in the meantime would be to use F8 to access the advanced startup and select Last known good configuration. Most manufacturers have the option to press a button to select the startup device on the initial computer screen that shows when you turn on the computer (this may be the F11 that you referred to).

    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by Darin Smith MS Monday, October 25, 2010 11:50 PM
    Monday, October 25, 2010 6:00 PM