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Windows XP Issue RRS feed

  • Question

  • I purchased this computer in January of 2004 from Circuit City in Nashua, NH and in October 2005 the hard drive died and I installed a new one.  I have allowed Microsoft to examine my computers softwaren several times and have had a problem.  I signed in to the Imperial Palace Casino's wireless internet to check my mail on Jan 10, 2007 and now I get the warning that my software may be a victim of software counterfeiting.  How can this be possible?? I have the recovery disk. What can I do to get rid of this problem?
    Saturday, January 13, 2007 1:39 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Saturday, January 13, 2007 1:10 PM
    Moderator