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Windows not Genuine? RRS feed

  • Question

  •      


            Hi Microsoft tech support.

              CODE 0xc004f00f....build 7601

    The copy of windows is not genuine.

    ------------------------------------------------------------------------------------------------------------

    Micro center

    1100 E. EDINGER TUSTIN,CA 92780     714-566-8500

    reference:101-po-7470359

    Date 03/20/2013   12:30pm

    169771 asus maximus v form  $309.99

    419341 MS EOM WIN7 HOMEPR 64bit SP  $99.99

    REference 101-po-8075612

    Date 07/01/2014    7:45pm

    380550 Asrock Asrock Z77 Extrem 4   $129.99

    On 03/20/2013 I bought the motherboard and windows CD to build for myself a desktop...then a tear later the mother has a problem I couldn't fix it so i bought one more mother board to replace the reviuos one.

    Then and now...Microsoft sent me a code the above.Please help me to solve this matter.thank you very much for helping me out.

    Tuesday, September 16, 2014 6:50 PM

Answers

  • @Cong-dong:

    Please do not post in threads that are over four years old.  If you need help, create your own new thread.

     

    Please follow the directions below with your own new thread:

    MGA Diagnostic Report:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    One Issue Per Thread:

    Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post your issue in another person's thread). 

    It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.

    New to the Forums?

    Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
    Simply delete the only lines that contain links -  this will allow the remainder of the report to upload (and those lines are not generally critical to the report anyhow)


    Please do not read this sentence. Please ignore the previous sentence.


    Tuesday, September 16, 2014 7:50 PM