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CRM 2013 - 'Some recipients are outside your organization, These recipients will also receive this appointment when you save it' RRS feed

  • Question

  • Hi,

    In CRM 2013, while creating an appointment when we set "Required" field with any Contact , Account or Lead record, on top we get a message saying 'Some recipients are outside your organization, These recipients will also receive this appointment when you save it'.

    Any idea when do we get such notification?

    Note: User with specific role gets this notification and not all.

    Thanks,

    Dipthi

    Friday, October 17, 2014 11:52 AM

All replies

  • Hello,

    I think that the email of the contact/account/lead are not linked to an user of the CRM. If you choose only mail who are linked with an user, you won't have this notification


    Blog: crmandme.blogspot.com Twitter: https://twitter.com/Ju_li3n

    Friday, October 17, 2014 2:42 PM
  • Hi,

    Thanks for your response.

    Even if I change the contact email to that of an user, I get this notification.

    Were you able to get rid of the notification after linking the email to a crm user?

    It seems like an OOTB behaviour when you create an appointment for anyone(Account/Contact/Lead) other than user.

    Thanks,

    Dipthi

    Monday, October 20, 2014 10:13 AM