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    Hi,

    I cannot log into my Hotmail account on my laptop.

    I can on my phone but I don't like using my phone for this.

    I get a  this message

    :-(
    Something went wrong
    Your mailbox isn't available right now. Please wait 30 seconds and then try to access it again.

    More details...

    Refresh the page.

    I've tried many times.

    Please help.

    Kind regards,

    Simon.

    Friday, November 4, 2016 4:42 PM

Answers

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    If you can't find similar then I'd ask a new question in that forum. If you think the account has issues you can use the links here to email or chat with someone.

    https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Dave PatrickMVP Monday, November 7, 2016 2:47 PM
    • Marked as answer by Just Karl Monday, November 14, 2016 10:37 PM
    Saturday, November 5, 2016 11:36 PM

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    They'll help you over here.

    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, November 4, 2016 5:15 PM
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    Thanks.
    Friday, November 4, 2016 5:55 PM
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    You're welcome.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, November 4, 2016 7:30 PM
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    No solution there to manage to login. In the past few days, any attempt to login has failed at the "Openng your mailbox" stage. It just loads almost till the end of the bar and then an error message turns up.

    The link you provided only seems to provde solution for users encountering problems ALREADY logged in their mailbox.

    Saturday, November 5, 2016 11:30 PM
  • Question
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    If you can't find similar then I'd ask a new question in that forum. If you think the account has issues you can use the links here to email or chat with someone.

    https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Dave PatrickMVP Monday, November 7, 2016 2:47 PM
    • Marked as answer by Just Karl Monday, November 14, 2016 10:37 PM
    Saturday, November 5, 2016 11:36 PM