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Microsoft Office Pro 2007 failed Office Genuine Advantage Validation

Question
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I originally purchased MS Office Enterprise 2007 but it fail the Office Genuine Advantage Validation. I was informed the key was counterfeit. So I went out and purchased a sealed copy of Microsoft Office Pro 2007 w/COA intact that was brand new & factory sealed and guaranteed authentic. Again when Genurine Advantage Validation was run it failed again with a 108 Invalid VLK. Why is this failing validation?
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {C712A54B-E246-4340-BD3C-0753B724123E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C712A54B-E246-4340-BD3C-0753B724123E}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-654278436-981220921-1794427462</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RK569AA-ABA m7750n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.04</Version><SMBIOSVersion major="2" minor="4"/><Date>20061215000000.000000+000</Date></BIOS><HWID>C5333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A26923D28746586</Val><Hash>33CpFDhVzYV2KOkBAecTpWWTggI=</Hash><Pid>89409-707-4775165-65568</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-3652008
Installation ID: 231991166476019373856554556861037316258925844433538983
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: LicensedHWID Data-->
HWID Hash Current: NgAAAAEAAgABAAEAAwACAAAAAgABAAEAJJTOrXTW4jtIJEI8xKi0EIC68vQ2F8Hj3oKsVibpOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPCSaturday, September 26, 2009 6:48 PM
Answers
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From your MGA report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit. The product key was never issued by Microsoft and likely generated by an illegal product key generator or keygen. Can you provide a link to the seller of this counterfeit software?
Carey Frisch- Marked as answer by Darin Smith MS Monday, September 28, 2009 6:46 PM
Saturday, September 26, 2009 8:49 PM -
Send a copy of your MGA report to the seller and demand a 100% refund. Inform him that the transaction is considered fraudulent as you received a non-genuine product.
Carey Frisch- Marked as answer by Darin Smith MS Monday, September 28, 2009 6:58 PM
Sunday, September 27, 2009 2:47 AM
All replies
-
From your MGA report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit. The product key was never issued by Microsoft and likely generated by an illegal product key generator or keygen. Can you provide a link to the seller of this counterfeit software?
Carey Frisch- Marked as answer by Darin Smith MS Monday, September 28, 2009 6:46 PM
Saturday, September 26, 2009 8:49 PM -
Yes. Bought through PayPal. Here is the information I have.
Here is the complete transaction///
4615 Robert Street
Cocoa, FL 32927
United States
Confirmed
This credit card transaction will appear on your bill as "PAYPAL *NHAIWOO".
Original Transaction Date Type Status Details Amount Sep. 16, 2009 Payment To norm haiwoo Completed ... -$111.69 USD Related Transaction Date Type Status Details Amount Sep. 16, 2009 Charge From Credit Card Completed Details $111.69 USD
Sunday, September 27, 2009 2:29 AM -
Send a copy of your MGA report to the seller and demand a 100% refund. Inform him that the transaction is considered fraudulent as you received a non-genuine product.
Carey Frisch- Marked as answer by Darin Smith MS Monday, September 28, 2009 6:58 PM
Sunday, September 27, 2009 2:47 AM -
The Microsoft Store sells the Full version of Office 2007 Pro for $499.00USD (http://store.microsoft.com/microsoft/office/category/2) and I have not seen the Full Version sold from other (trusted) retailers for under $400.00USD.
Please be very suspicious of anyone trying to sell you software at 1/4 of normal retail price.
Darin MSMonday, September 28, 2009 6:57 PM