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Microsoft Office Pro 2007 failed Office Genuine Advantage Validation RRS feed

  • Question

  • I originally purchased MS Office Enterprise 2007 but it fail the Office Genuine Advantage Validation.  I was informed the key was counterfeit.  So I went out and purchased a sealed copy of Microsoft Office Pro 2007 w/COA intact that was brand new & factory sealed and guaranteed authentic.  Again when Genurine Advantage Validation was run it failed again with a 108 Invalid VLK.  Why is this failing validation?

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {C712A54B-E246-4340-BD3C-0753B724123E}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C712A54B-E246-4340-BD3C-0753B724123E}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-654278436-981220921-1794427462</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RK569AA-ABA m7750n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.04</Version><SMBIOSVersion major="2" minor="4"/><Date>20061215000000.000000+000</Date></BIOS><HWID>C5333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A26923D28746586</Val><Hash>33CpFDhVzYV2KOkBAecTpWWTggI=</Hash><Pid>89409-707-4775165-65568</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-3652008
    Installation ID: 231991166476019373856554556861037316258925844433538983
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAwACAAAAAgABAAEAJJTOrXTW4jtIJEI8xKi0EIC68vQ2F8Hj3oKsVibp

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    Saturday, September 26, 2009 6:48 PM

Answers

  • From your MGA report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit.  The product key was never issued by Microsoft and likely generated by an illegal product key generator or keygen. Can you provide a link to the seller of this counterfeit software?


    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:46 PM
    Saturday, September 26, 2009 8:49 PM
  • Send a copy of your MGA report to the seller and demand a 100% refund.  Inform him that the transaction is considered fraudulent as you received a non-genuine product.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:58 PM
    Sunday, September 27, 2009 2:47 AM

All replies

  • From your MGA report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    Unfortunately, your installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit.  The product key was never issued by Microsoft and likely generated by an illegal product key generator or keygen. Can you provide a link to the seller of this counterfeit software?


    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:46 PM
    Saturday, September 26, 2009 8:49 PM
  • Yes.  Bought through PayPal.  Here is the information I have.

      Payment To:  
      norm haiwoo    (The recipient of this payment is Verified)   Seller's ID:  
      cheapthings09   Seller's Email:  
      nhaiwoo@gmail.com

    Here is the complete transaction///

      eBay Payment Sent  (Unique Transaction ID #3JL12254X57751047)

       
        otal Amount:  
      -$111.69 USD   Fee amount:  
      $0.00 USD   Net amount:  
      -$111.69 USD   Date:  
      Sep. 16, 2009   Time:  
      12:44:54 PDT   Status:  
      Completed  
     
     
    Item # Item Title Qty Price Subtotal
    270455563307 NEW Microsoft Office Professional 2007 Full ver. w/COA 1 $109.99 USD $109.99 USD

    Shipping & Handling via USPS First Class Mail
    (includes any seller handling fees):
    $1.70 USD
     (optional): --
    Total: $111.69 USD
     
     
      Shipping Address:  
      Emmis Purvis III
    4615 Robert Street
    Cocoa, FL 32927
    United States
    Confirmed  Help   
     
     
      Payment To:  
      norm haiwoo    (The recipient of this payment is Verified)   Seller's ID:  
      cheapthings09   Seller's Email:  
      nhaiwoo@gmail.com  
     
      Funding Type:  
      Credit Card   Funding Source:  
      $111.69 USD - Visa Card XXXX-XXXX-XXXX-4303
     
    This credit card transaction will appear on your bill as "PAYPAL *NHAIWOO".
     
     
     
      Tracking Number:  
      EE101561217CN  Help   Carrier:  
      USPS   Order Status:  
      Shipped (Sep. 19, 2009)   
     
     
    Original Transaction
     Date  Type  Status  Details  Amount
     Sep. 16, 2009 Payment To norm haiwoo  Completed  ... -$111.69 USD 

    Related Transaction
     Date  Type  Status  Details  Amount
     Sep. 16, 2009 Charge From Credit Card  Completed  Details $111.69 USD 
     
     
     
       
       
      Note:  
      Please ensure product supports 3 PC's minimum.
    Sunday, September 27, 2009 2:29 AM
  • Send a copy of your MGA report to the seller and demand a 100% refund.  Inform him that the transaction is considered fraudulent as you received a non-genuine product.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 6:58 PM
    Sunday, September 27, 2009 2:47 AM


  • The Microsoft Store sells the Full version of Office 2007 Pro for $499.00USD (http://store.microsoft.com/microsoft/office/category/2) and I have not seen the Full Version sold from other (trusted) retailers for under $400.00USD.


    Please be very suspicious of anyone trying to sell you software at 1/4 of normal retail price. 


    Darin MS
    Monday, September 28, 2009 6:57 PM