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effects of virus on email.. RRS feed

  • Question

  • my father in law contracted a virus on his pc and cant open his email. I think he was using Outlook for his emails at first. After his antivirus informed him of a virus he couldnt view his email. Any suggestions on the best possible solution to this.
    • Moved by Mike Kinsman Friday, July 1, 2011 2:47 PM off topic (From:TechNet Website Feedback)
    Friday, July 1, 2011 12:39 AM

All replies

  • Really sorry to hear that jdnance.    One of the better solutions out there is to try some free antivirus programs, and a good one is actually Microsoft Security Essentials, which available here: http://www.microsoft.com/en-us/security_essentials/default.aspx.  Its free as long as you have a valid copy of Windows, kept up to date, and doesn't slow your machine down too much.

    You can also try posting this question over in the Office forums at http://answers.microsoft.com.  This is a great forum for end users with questions like yours.  There's also the related topics section you can see at the right side of this page, as well as doing a bing search on the exact error code that you're getting.

    Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription, so I'm going to move it to the off topic thread.   

     

    Thanks,                 
    Mike


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    Friday, July 1, 2011 2:42 PM