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Can't Install MOCS Speech Server 2007 on Windows Server 2003 RRS feed

  • Question

  • I can't install Speech server 2007 Developer Edition on Windows Server 2003 Enterprise SP2.

    This is the action traces generated by the installer.

     

    [7:27:50 PM Info] Action 19:27:50: WriteMetabaseChanges. Installing Metabase Keys and Values
    [7:27:52 PM Info] Action 19:27:52: CreateShortcuts. Creating shortcuts
    [7:27:52 PM Info] Action 19:27:52: RegisterClassInfo. Registering Class servers
    [7:27:53 PM Info] Action 19:27:53: WriteRegistryValues. Writing system registry values
    [7:28:10 PM Info] Action 19:28:10: WriteEnvironmentStrings. Updating environment strings
    [7:28:10 PM Info] Action 19:28:10: RegisterTypeLibraries. Registering type libraries
    [7:28:11 PM Info] Action 19:28:11: InstallServices. Installing new services
    [7:28:13 PM Info] Action 19:28:13: StartServices. Starting services
    [7:28:13 PM Info] Action 19:28:13: RegisterUser. Registering user
    [7:28:13 PM Info] Action 19:28:13: RegisterProduct. Registering product
    [7:28:14 PM Info] Action 19:28:14: MsiPublishAssemblies. Publishing assembly information
    [7:28:14 PM Info] Action 19:28:14: PublishFeatures. Publishing Product Features
    [7:28:14 PM Info] Action 19:28:14: PublishProduct. Publishing product information
    [7:28:20 PM Info] Action 19:28:20: RollbackCleanup. Removing backup files
    [7:28:20 PM Info] Action 19:28:20: Common_SetProgressBarText. Compiling MOF files
    [7:28:21 PM Info] Action 19:28:21: Common_SetProgressBarText. Compiling MOF files
    [7:28:22 PM Info] Action 19:28:22: Common_SetProgressBarText. Compiling MOF files
    [7:28:22 PM Info] Action 19:28:22: Common_SetProgressBarText. Creating Scheduled Task
    [7:28:23 PM Info] Action 19:28:23: Common_SetProgressBarText. Compiling MOF files
    [7:28:35 PM Info] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    [7:28:46 PM Info] Showing MessageBox with text: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Return Code: 1

    [7:28:46 PM Info] Action 19:28:46: Rollback. Rolling back action:
    [7:29:17 PM Info] Action 19:29:17: Common_SetProgressBarText. Compiling MOF files
    [7:29:19 PM Info] Action 19:29:19: Common_SetProgressBarText. Compiling MOF files
    [7:29:19 PM Info] Action 19:29:19: Common_SetProgressBarText. Compiling MOF files
    [7:29:19 PM Info] Action 19:29:19: Common_SetProgressBarText. Compiling MOF files
    [7:29:36 PM Info] Detailed Log information for product C:\OCS2007SpeechServer\Data\mss32.msi is available at Detailed.log
    [7:29:36 PM Info] MSI installation returned 1603 - Fatal error during installation.
    [7:29:36 PM Error] Error 0 occurred during MSI installation.

    I looked at the detailed log file and I found these lines:

     

    STATUS: Compiled MOF file: C:\Program Files\Microsoft Office Communications Server 2007 Speech Server\Common\Microsoft.SpeechServer.Log.Schema_MS_409.mfl
    MSI (s) (2C:10) [19:28:22:875]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI5D6.tmp, Entrypoint: CreateSchedTask
    MSI (s) (2C:1C) [19:28:23:421]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI5D7.tmp, Entrypoint: CompileSasAdminMOF
     STATUS: Compiled MOF file: C:\Program Files\Microsoft Office Communications Server 2007 Speech Server\Common\Management\Deployment_LN.mof
     STATUS: Compiled MOF file: C:\Program Files\Microsoft Office Communications Server 2007 Speech Server\Common\Management\Deployment_MS_409.mfl
    MSI (s) (2C:68) [19:28:35:359]: Note: 1: 1722 2: InstallPerfMonCounters.1 3: C:\WINDOWS\Installer\MSI5DA.tmp 4: /install
    MSI (s) (2C:68) [19:28:46:203]: Product: Microsoft Office Communications Server 2007 Speech Server -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action InstallPerfMonCounters.1, location: C:\WINDOWS\Installer\MSI5DA.tmp, command: /install

     

     

    I would appreciate if you could help me with this. I already installed all prerequisites but i got this error.

     

    Monday, December 24, 2007 12:07 PM

All replies

  • Did you download the installer?  If so, try to redownload the installer and try again.

    Thursday, December 27, 2007 7:37 PM
  • Yes I downloaded the installer. At first I thought it was a problem occured becaues of Download Accelerator.

    But I tried downloading it using regular Internet Explorer download but i still got the same error.

     

    I'm stucked, I need to install it for my project.

    Hope you'll be able to help me with this.

     

    Friday, December 28, 2007 11:51 AM
  • Will the  developer version install on the Enterprise version?

     

    I've only tried it on Standard.

     

    Tuesday, January 8, 2008 3:08 PM
  • Yes, you can intall Speech Server on Enterprise, so that can't be the issue.

     

    Sunday, January 13, 2008 5:13 PM
  • You could solve this issue?

     

    Tuesday, November 4, 2008 3:48 AM
  • I had this issue because of our server lock down policy had disabled the Task Scheduler service from running. Set this to automatic and started. Jobs a good'n

    Cheers

    Neil
    Wednesday, June 10, 2009 11:41 AM