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I would like to delete my hotmail account but keep getting a message about billing account

    Question

  • Hi,

    I would like to delete my hotmail account but keep getting a message about billing account. Can you please help?

    Thanks!

    Wednesday, August 1, 2012 10:33 PM

All replies

  • I, too, would like to close my account. When I try to close my account, it tells me this...
    • You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.

    I have 0 Microsoft Points and I haven't been subscribed to XBL for over 2 years. Please let me close my account.

    Monday, August 13, 2012 11:37 PM