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    are these paid microsoft, or subcontracted, employees?

    I only ask because the service I received was how shall we say lacking?

    wasn't sure if there was someone that I should be addressing this with or if it is just the way it is. btw, started this conversation at 5:51pm now it is 6:55pm

    Saturday, December 5, 2015 12:56 AM

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    There are very few MS techs involved in the forums - those that are, are clearly tagged as such in their posts and profiles.

    This particular forum (Windows Genuine Advantage/Feedback & Comments)has NO MS presence as a rule - merely volunteers.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, December 9, 2015 8:35 AM
    Moderator