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  • Question

  • I have a copy of Office Professional 2007 that I bought online.  It was in shrink wrap and the package, disks, microsoft advertising leaflet and booklets look real.  How could I tell ahead of time it was not genuine?  I did use paypal so I can get my money back.  Here's the code:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QJXV7-HJF2P-B3G7H
    Windows Product Key Hash: L9BqiVX+F87otSriTX7D5iWd38U=
    Windows Product ID: 00359-030-0042985-85062
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {DA629C7C-C8CE-464D-A105-C9B51747EF23}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DA629C7C-C8CE-464D-A105-C9B51747EF23}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B3G7H</PKey><PID>00359-030-0042985-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-569279759-2309181592-3278052722</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-6712</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>Version 07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>BDBA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>54E8B902E6D3586</Val><Hash>anuUFTCqgr74Y6oGJlQZsIRTQ/g=</Hash><Pid>89409-707-0212295-65642</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-004298-01-1033-7600.0000-3072009
    Installation ID: 019566024140557311809591526541064746410171177322522486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: B3G7H
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 11/19/2009 2:47:16 PM

    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAJJQQD/IVnhqg1eIs1iwAti4/gKs=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   AMIINT  VIA_K7 
      FACP   AMIINT  VIA_K7 

     

    Thursday, November 19, 2009 7:58 PM

Answers

  • Hello jclamar,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    As you have concluded, you do indeed have a counterfeit copy of Office installed on your computer.

    The packaging, the Certificate of Authenticity on the package, the supporting booklets, and the discs themselves all have Office Professional 2007 on them, yet when you did the installation, what was installed was a nongenuine volume licensing edition of Office Professional Plus 2007, and the installation was done with an Invalid Volume Licensing Key.  "Invalid" means that the product key was made up by a software pirating program called a Key Generator, or keygen for short, that mimics the product keys used for installing this edition of Office.  The product key was never one that was truly issued by Microsoft so it is Invalid.

    Please work thru the PayPal system to immediately return this counterfeit product to the Seller for a full refund.  If you purchased this product on an auction site, be sure to leave feedback that alerts other auction site participants that this Seller deals in counterfeit goods.


    You wrote, "How could I tell ahead of time it was not genuine?"  This Microsoft website has plenty of tips and examples of what to look for:  www.howtotell.com.  However, some counterfeits are so good that it's hard to spot them just by looking...sometimes you just can't know until after they are installed and checked by the OGA program.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 10:27 PM
    Thursday, November 19, 2009 11:28 PM

All replies

  • Hello jclamar,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    As you have concluded, you do indeed have a counterfeit copy of Office installed on your computer.

    The packaging, the Certificate of Authenticity on the package, the supporting booklets, and the discs themselves all have Office Professional 2007 on them, yet when you did the installation, what was installed was a nongenuine volume licensing edition of Office Professional Plus 2007, and the installation was done with an Invalid Volume Licensing Key.  "Invalid" means that the product key was made up by a software pirating program called a Key Generator, or keygen for short, that mimics the product keys used for installing this edition of Office.  The product key was never one that was truly issued by Microsoft so it is Invalid.

    Please work thru the PayPal system to immediately return this counterfeit product to the Seller for a full refund.  If you purchased this product on an auction site, be sure to leave feedback that alerts other auction site participants that this Seller deals in counterfeit goods.


    You wrote, "How could I tell ahead of time it was not genuine?"  This Microsoft website has plenty of tips and examples of what to look for:  www.howtotell.com.  However, some counterfeits are so good that it's hard to spot them just by looking...sometimes you just can't know until after they are installed and checked by the OGA program.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 10:27 PM
    Thursday, November 19, 2009 11:28 PM
  • Thanks for the response.  I did go to www.howtotell.com, and it still looks like a genuine copy.  I did contact paypal yesterday and I am returning the copy to the seller.
    Friday, November 20, 2009 1:34 PM
  • Hello jclamar,

    Thank you for keeping us up to date on your situation :-)

    I would be very hesitant to purchase a widely counterfeited item like software from an anonymous internet or auction site seller.  This is probably one of those situations where the lure of low prices on the internet should be resisted in favor of the assurance of getting the Real McCoy at a well-known name brand store or perhaps a long-established local smaller reseller with whom you have done business before.

    Good Luck!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 20, 2009 3:51 PM
  • Sorry to trouble you, but I have offtopic question. Where did you get your Windows 7 version? Is it student update?

    I see that your Windows OS version is 6.1.7600.2.00010300.0.0.003. In this thread http://social.answers.microsoft.com/Forums/en-US/w7install/thread/d728a4ed-a032-4923-ae3c-d101517e3a32 is written that it's not the version that Microsoft sells.

    Could you please comment on this?
    Thanks in advance!
    Thursday, December 10, 2009 11:09 AM