Hello M Torrie,
Thank you for visiting our forum today. What were you told when contacting Microsoft? Below you will see a Knowledge Base "KB" article which has telephone activation centers. This should be able to assist you.
Telephone Activation Centers:
http://support.microsoft.com/kb/326851
To activate your product over the telephone, use one of the following numbers:
- Office activation (U.S. only): (888) 652-2342
- Windows activation: (888) 571-2048
- TTY number: (800) 718-1599
- If you are an International customer, visit the following Microsoft Web site:
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm