Answered by:
Blocked Product Key (able to validate, but not activate)

Question
-
Hi there,
I purchased a retail, packaged-as-new Windows 7 Ultimate Full edition online, and I recevied the following error code along with the "The product key you typed has been blocked from use by Microsoft":
0xC004C003
That wasn't a code I saw on the forums, so I wanted to ask if this was one of the MSDN #'s.
Any suggestions or assistance you can provide would be much appreciated
I have copied the MGDdiag output tool findings for you.
Thank you in advance!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P7RFV-MM2RF-CTPR6
Windows Product Key Hash: xiM7SLShFkncnMhO5E35LpCMbv4=
Windows Product ID: 00426-068-6179354-86251
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {541863D6-548B-45E6-B918-19E1C1D28CD6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{541863D6-548B-45E6-B918-19E1C1D28CD6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CTPR6</PKey><PID>00426-068-6179354-86251</PID><PIDType>5</PIDType><SID>S-1-5-21-3266007795-2758980854-1399390722</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X58A-UD5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20100824000000.000000+000</Date></BIOS><HWID>B1773A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-617935-00-1033-7601.0000-1722011
Installation ID: 013005168124530165120673262126131836784641592726895656
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CTPR6
License Status: Initial grace period
Time remaining: 37560 minute(s) (26 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/21/2011 10:31:02 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:21:2011 22:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAeqjc2PKVhL/Cj3yHCIUavQYQsPEUCMpx5qtYUuqC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
EUDS GBT
TAMG GBT GBT B0
SSDT INTEL PPM RCM
Wednesday, June 22, 2011 2:50 AM
Answers
-
Your Product ID line shows that you are using an MSDN product key. Unless you are the subscriber who was issued this product key, it is invalid for your use.
Windows Product ID: 00426-068-6179354-86251
The 068 is the MSDN indicator. If you purchased a retail box the entire box and its contents is a counterfeit product. Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world. The product key is not a genuine retail PK. It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber. It takes a while for MS to detect and complete processing of abused keys. The seller plans to be doing something else by then.
Pursue a refund for an item not as described immediately. Do not accept a replacement product key from the seller. It will be from the same source.
Report the incident to Microsoft at
http://www.microsoft.com/howtotell/reports/report.aspx
To see how good these knock-offs are becoming, see
http://www.youtube.com/watch?v=hzqNNiOM0cs
Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Marked as answer by Darin Smith MS Wednesday, June 22, 2011 6:55 PM
Wednesday, June 22, 2011 3:14 AMAnswerer