Product Key update failure (Error: 0x080004005)

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  kazza408:

   

  I'm sorry for the problems you are having.  Are you trying to update the product key on this computer using our product key update tool?  If yes are you trying to update a VLK with another VLK?

   

  Thanks,

  Greg

   

  Wednesday, June 21, 2006 3:11 PM
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   I also have problems updating to a legal validation of win xp pro  on downloading product key update tool Iget the same error message product key update failure. The application has encountered an error while downloading files from microsoft please ensure the machine is connected to the internet and try again(error0x8000-4005)I also must be connected otherwise I would not have recieved the message I have been on the phone to microsoft technical dept for about 5 hours trying to sort this problem but as yet no futher forward he is phoning back on monday evening 26 june 2006 to have another go fingers crossed, has anybody out there have an answer to this problem Chsrles Roberts

   

  Saturday, June 24, 2006 1:14 PM
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  I am also having the same problem as the previous writer. I do not understand the question to him that you asked.

  What is a VLK?

   

  Also I never got to the point to put in my new Product Code.  I got this error messege instead.  I know that I was online so the whole error is erroneous........What gives?  I was only download the update tool from the Microsoft web page and never heard of a VLK.

  I also noticed that another person has the same problem and is seeking advice from the Customer Service phone line and will be getting some help after some 5 hours of working on the problem.   If I can't get the program up in running from the online site , will I have to wait for the promised CD that will arrive via snail mail?

  Dorothy

  Monday, June 26, 2006 12:01 AM
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  For that error (4005), you'll have to disable (temporarily!) firewalls, antivirus software, and proxy connections (or at least allow port 80).

   

  -phil liu

  Monday, June 26, 2006 6:46 AM
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  many thanks Phil liu your answer proved correct I followed your instructions after looking up the internet how disable proxy connections disable my norton security 2006 and downloaded product key update tool and he! presto no error message and the box to put my product key in thanks again after all that hustle with this problem and hours on the telephone to microsoft tec dept., it was a relief to sort this out Charles Roberts

  Tuesday, June 27, 2006 8:57 PM
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  Please advise what I do now. Ihave purchased a product key and windows xp disc to make my non genuine windows into a genuine windows and now find when running your program it is blocked & I am getting no were fast. Pleazse advise what I do next

  Monday, July 3, 2006 4:14 AM
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  Bill1944,

  Please follow these steps for assistance:

  Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

  Step 2 is to look on the computer or with the materials you received with the computer to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

  1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

  2.  Does it read "OEM Software" or "OEM Product" in black lettering?

  3.  Or, does it have the computer manufacturer's name in black lettering?

  4.  DO NOT post the Product Key.

  
   

  Monday, July 3, 2006 4:22 AM
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  Diagnostic Report (1.5.0540.0):
  -----------------------------------------
  WGA Data-->
  Genuine Validation Status: Blocked VLK
  Windows Product Key: *****-*****-WWHQB-VPVTD-KCPK4
  Windows Product Key Hash: d7LXNHnOK97xqnWA7WX0nn/abDQ=
  Windows Product ID: 55274-642-9976297-23098
  Windows Product ID Type: 1
  Windows License Type: Volume
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  Download Center code: HXSSLTF
  ID: bdeeb8a4-0f30-466e-a8ee-f63278013fa1
  Is Admin: Yes
  AutoDial: No
  Registry: 0x0
  WGA Version: Registered, 1.5.532.2
  Signature Type: Microsoft
  Validation Diagnostic:

  System Scan Data-->
  Scan: Complete
  Cryptography: Complete

  Notifications Data-->
  Cached Result: 3
  Cache refresh Interval: 1295 seconds
  Extended notification delay(non-genuine): 14
  Extended notification delay(un-activated): 31
  All disabled: 0
  Reminder reduced: 0
  File Exists: Yes
  Version: 1.5.532.2
  Signatue Type: Microsoft

  OGA Data-->
  Office Status: 109
  Office Diagnostics:

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>bdeeb8a4-0f30-466e-a8ee-f63278013fa1</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-KCPK4</PKey><PID>55274-642-9976297-23098</PID><PIDType>1</PIDType><SID>S-1-5-21-2000478354-842925246-725345543</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>KM400-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030710000000.000000+000</Date></BIOS><HWID>E4873A070184205F</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

   

  Monday, July 3, 2006 5:34 AM
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  bill1944_au wrote:

  Diagnostic Report (1.5.0540.0): ----------------------------------------- WGA Data--> Genuine Validation Status: Blocked VLK Windows Product Key: *****-*****-WWHQB-VPVTD-KCPK4 Windows Product Key Hash: d7LXNHnOK97xqnWA7WX0nn/abDQ= Windows Product ID: 55274-642-9976297-23098 Windows Product ID Type: 1 Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.2.0.pro Download Center code: HXSSLTF ID: bdeeb8a4-0f30-466e-a8ee-f63278013fa1 Is Admin: Yes AutoDial: No Registry: 0x0 WGA Version: Registered, 1.5.532.2 Signature Type: Microsoft Validation Diagnostic: System Scan Data--> Scan: Complete Cryptography: Complete Notifications Data--> Cached Result: 3 Cache refresh Interval: 1295 seconds Extended notification delay(non-genuine): 14 Extended notification delay(un-activated): 31 All disabled: 0 Reminder reduced: 0 File Exists: Yes Version: 1.5.532.2 Signatue Type: Microsoft OGA Data--> Office Status: 109 Office Diagnostics: Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>bdeeb8a4-0f30-466e-a8ee-f63278013fa1</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-KCPK4</PKey><PID>55274-642-9976297-23098</PID><PIDType>1</PIDType><SID>S-1-5-21-2000478354-842925246-725345543</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>KM400-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030710000000.000000+000</Date></BIOS><HWID>E4873A070184205F</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

  Monday, July 3, 2006 5:36 AM
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  Bil1944,

  Assuming that your firewall is blocking the updater's communication with MS servers, please make a special rule to allow the keyupdater utility full access thru your firewall.  A less desirable alternative would be to completely turn off the firewall during the update process, but only as a last resort.

  Monday, July 3, 2006 3:13 PM