Getting a new copy of Windows XP Proffesional RRS feed

  • Question

  • I am trying to begin the process of reformatting my computer due to virus infestation and it being to late to fix. Also the computer has needed one in a while. My main question is, is there any way of Microsoft to be able to send me a new copy of Pro, I have the key, but my copy is unfortunately in Chicago with my son. Please Help Me.

    Tuesday, September 16, 2008 6:46 PM


  • Hi TremLion,

        you might want to give customer service a call and check it out.
        I don't belong to the operations group. Norm i know is that you have a damaged media, you get customer services to replace that media for a fee.

        Alternatively, you can get your son to send that copy to you or ask a friend who has the equivalent to lend you the media to install.
        As in the EULA, you're allowed to make a backup copy of the official media for backup purposes.

    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    Friday, October 17, 2008 5:08 AM