Hello.
I'm having a problem running the Firefox WGA Plugin.
I am running Windows 2000 SP4, with Firefox 1.5.0.11 - I know this is the windows XP Validation forum, but there isn't a 2000 forum, even though Windows 2000 still needs to validate to get Certain stuff from the microsoft Download center - In this case, DirectX - http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en
Running the test at http://www.microsoft.com/genuine/diag/, It fails on:
Microsoft Genuine Advantage plugins are installed and loaded
ActiveX controls connect with Microsoft validation servers
Pressing the Ressolve Now button, it takes me to http://www.microsoft.com/genuine/diag/Instructions.aspx?displaylang=en&s=ci,cn&cnt=1, and offers me an exe to download
When I try to run it, I get the following failure:
Installation Error: Installation Information data unavailable
Doing a WGA Forum search takes me to this post http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=551748&SiteID=25
I Downloaded the wgaplugininstall.exe, then extracted it using winRAR
However, the only files it extracted were:
PluginInstaller.exe
npOGAPlugin.dll
Setup.xml
nsIOGAPlugin.xpt
(In Explorer Folder view, I have show hidden and Protected Operating System files enabled)
I don't have npLegitCheckPlugin.dll and nsILegitCheckPlugin.xpt to copy into C:\Program Files\Mozilla Firefox\plugins and C:\Program Files\Mozilla Firefox\components, respectively.
I tried running PluginInstaller.exe directly, but it gave the same Installation Information data unavailable message.
Doing a google search on the error only gives 18 results (http://www.google.co.uk/search?sourceid=mozclient&num=100&ie=utf-8&oe=utf-8&q=%22Installation+Information+data+unavailable%22)
The most useful of which is a Channel9 Discussion with several people commenting on having problems getting it to work, but no solution: http://channel9.msdn.com/ShowPost.aspx?PostID=226945
Here's the WGA Log.
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine (WGA unsupported OS)
Validation Code: 6
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-*****-*****-***** (Key blanked out fully because I'm paranoid)
Windows Product Key Hash: ronZ+WtOS2v/8wK100SKBwKN9XU=
Windows Product ID: 51873-270-8164664-09204
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.0.2195.2.00010000.4.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {E8CA20EC-722E-4964-AC00-34367D7C3FAC}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.5.530.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINNT\system32\winlogon.exe
File Mismatch: C:\WINNT\system32\licdll.dll
File Mismatch: C:\WINNT\system32\ntoskrnl.exe
File Mismatch: C:\WINNT\system32\ntdll.dll
File Mismatch: C:\WINNT\system32\kernel32.dll
File Mismatch: C:\WINNT\system32\crypt32.dll
File Mismatch: C:\WINNT\system32\advapi32.dll
File Mismatch: C:\WINNT\system32\setupapi.dll
File Mismatch: C:\WINNT\system32\oembios.bin
File Mismatch: C:\WINNT\system32\oembios.dat
File Mismatch: C:\WINNT\system32\oembios.sig
File Mismatch: C:\WINNT\system32\syssetup.dll
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E8CA20EC-722E-4964-AC00-34367D7C3FAC}</UGUID><Version>1.7.0062.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VKVM</PKey><PID>51873-270-8164664-09204</PID><PIDType>0</PIDType><SID>S-1-5-21-1454471165-776561741-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020911******.******+***</Date></BIOS><HWID>044F33D70184AE6F</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults>
Any help ressolving this one is greatly aprishiated.
